6/10 Soddisfacente
Carol and Doug E., Stony Plain, Alberta, Canada
26 luglio 2023
Mi è piaciuto: Check-in, posizione, accuratezza dell’annuncio
Non mi è piaciuto: Pulizia e comunicazione
Disappointed
Sadly that, such a beautiful home and great location, was short on a few expected features of a VRBO property. When we arrived we needed to clean the kitchen counters, cabinets, knobs, the fridge shelves, and the floors. Can we suggest that you hire a new cleaning crew for this room. The grill was very dirty and we needed to buy a brush before we could prepare our own food. Also the starter did not work on the grill. Some of dinnerware was chipped and broken. We needed more cutlery for our family of six. Can we suggest a cookie sheet, place mats, extra bulbs and more thorough instructions on how to handle organics and recyclables. Please provide blue bags or a blue bin.
The online listing showed two fridges, but only the smaller of the two is working. In this fridge, the crisper drawers had nothing to slide on as the shelf was not there. We needed to fashion a shelf out of cardboard. Please fix the fridge situation because the smaller fridge is just too small for a large family. We found stale food in the cupboard and an empty package from cannibus in the bedroom as well as someone else’s clothing in a bedroom drawer. The carpets are worn and dirty.
Upon notifying the the property manager on our arrival, we mentioned our concern for the cleanliness but we did not hear from him or her through the remainder of our stay.
Also, the modern washer made very loud clunking sounds during the spin cycle.
We must say that bathroom cleaning was almost acceptable.
Anonymous
Carol and Doug E.
Soggiorno di 7 notti a luglio 2023
