8/10 Buono
Tammy T.
27 febbraio 2024
Mi è piaciuto: Pulizia, check-in, posizione e accuratezza dell’annuncio
Winter Getaway
House is in a gated community in Davenport, along Hwy 27. Plan for at least 30 minutes to get to WDW parks. House was clean and neat. The furniture on the lanai had been updated from website; has a nice table and 6 chairs instead of a couch. Property manager communicated via email. Shauna was very pleasant. We had an issue with the alarm system when we arrived at the house but Shauna handled it quickly. Unfortunately the pool heat was not on as we’d been told. In fact the water was not running and the spa jets would not turn on. This was reported right away and Shauna tried to problem solve but when nothing worked she would send out the pool technician the next day. Since we were escaping the north winter weather we were disappointed to have a cold pool. It was frustrating to have no updates about the status of the pool heat without having to make a follow up phone call. Shawna reported she had stopped by but thought everything was working. She didn’t communicate she was there and we didn’t see her even tho we were enjoying the nice weather on the lanai. Once the pool tech arrived about 3 that afternoon, he fixed the problem in about 10 minutes but of course it takes a while to warm up a cold pool. Thankfully we were able to enjoy the pool and hot tub after the first couple days.
Tammy T.
Soggiorno di 11 notti a febbraio 2024
