First, the location of this house is amazing, with just a short walk to the beach, and a great view of the ocean and dunes from the upper deck. Also, the communication with the home owner and management company were great, with immediate and pleasant responses. Every person we spoke with, from the owner, to the housekeeping inspector, to the personnel at the management company, were great!
However, as much as I appreciate the location and customer service, I feel obligated to reiterate what others have said in prior and recent reviews....this house is in serious need of some TLC!!! First impressions are everything, and our first impression was about 10 wooden pallets just thrown under the house, along with a considerable number of pieces of trash, to include empty beer cans. As we arrived, there were repairs being made to a panel in the parking shelter, and several screws were left strewn across the drive, just waiting for vehicle tires or worse, bare kids' feet.
We were fortunate enough to arrive at the same time as the cleaning inspector, who again was very pleasant, and appeared to be just as disappointed as us with some of the cleanliness and maintenance. We pointed out to her major rips in the screen in the screened-in porch. Later, we actually used the door to the screened-in porch and found it was completely off it's hinges and was just propped up in the frame!
We spent a while the first afternoon finding and repairing nails in the decking and wood stairs that were sticking up high enough to catch shoes and bare feet. Finally, although the online listing encourages comparing the pool with those of the neighbors on either side, I might reconsider mentioning that, since there is a significant issue with the cleanliness of the sides of the pool which is extremely obvious when you compare with the spotless pools at adjacent homes.
Again, I hate to be negative because of the positive experience with the location and customer service. Plus, I completely realize this is a beach house that receives considerable impact from the weather. Understanding that, I'm not in any way talking about normal wear and tear, which is always acceptable. But I'm hoping these recent reviews will encourage a few days of much-needed maintenance.
Overall, a great location, great customer service, and a very nice, quiet neighborhood!