2/10 (非常に不満)
Kimberly L.
2024 年 4 月 2 日
Not even close to 'as advertised'
We are six 35 - 50 something PCT hikers. Booked for the 'close to town' location, the hot tub, and the washer/dryer. The hot tub, featured as the front page of the rental, was off. The washing machine didn't work. The house is located 2.4 miles up steep curving roads away from town. Unsafe to walk, but no Uber or Taxis in town. Paid a local $40 for the 2.4 mile ride to town and back for groceries. Rental Agency sent a person to take a look at the washer. Promised to send a repair person next day. Never came. Promised to do our laundry for us, never showed. We washed our clothes in the tub.
The house is gross. Ripped furniture, wall to wall carpeting in one of the bathrooms. No hand soap, empty containers on bathroom sinks. Old, tiled counter tops with missing tiles, unsanitary gunk coming from the spaces between the tiles. Closet in entry not available to guests for coats/shoes, it was chock full of owner's junk. We finally located just one lonely dish towel. Advertised as '4 bedroom and sleeps 10'. There are 3 bedrooms, and a study with a futon. There is not another bed, so 'sleeps 10' is a strange claim. The television is in that study, which needed to be a bedroom for one of our group, so a movie night during the snow storm was not happening. It's old and dated and in need of updates. Called VRBO to report the issues. I was put on hold for 20 minutes to consult with the rental agency. They gave us 150.00 for lack of cleanliness, but denied the property was misrepresented.
Kimberly L.
2024 年 3 月に 4 泊滞在