This was our 2nd trip to Waterscape, and we really enjoy the resort. Last time we were just a few units back from the ocean, and enjoyed that view more, but this unit was less $, and being close to parking also has its perks, especially when carts aren’t available to haul luggage & groceries back and forth. This unit also has a larger balcony area than most, which was nice. I think we’ll move closer next time, though.
The furnishings are updated, so it has a fresh vibe to it. Last time the unit we stayed in had outdated, somewhat dusty furnishings, so this was nicer in that regard. There was some minor dust and other issues upon arrival, but some of those issues were quickly resolved once I let the property manager know. She was very detailed and responsive, which I appreciated.
My biggest complaints were a strong musty/mildew smell right upon entering, and a filthy area rug in the main living room, which I also notified them about. An attempt was made to clean out the washing machine w vinegar, but the smell was right by the door, and that wasn’t the culprit, so the smell never went away. The smell was strongest near where the kids slept in bunk area, so that was a concern. Also, the living room rug was so dirty & sticky your feet turned black and had all sorts of hair & other debris sticking to them, which was unpleasant. I understand that it wasn’t changed right away, as that’s not something easily/quickly replaced. I also understand we rented at the end of the season, but I think a rug which can be cleaned more thoroughly and often would be much better. Had I known about the smell and the rug, I would have rented a different unit. Only 2 kitchen trash bags were provided, 1 roll of paper towels, and no shampoo, etc. I don’t recall if this is standard for Waterscape units, but we provide plenty of these inexpensive amenities in our rentals.
Overall, we enjoyed our stay at Waterscape, and we will be back!