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Charming Graça Apartment, Lisbon City Centre, TTL354

Charming Graça Apartment, Lisbon City Centre, TTL354

Charming Graça Apartment, Lisbon City Centre, TTL354の写真ギャラリー

内装
リビング エリア
その他
リビング エリア
リビング エリア

口コミ

10段階中9.0
とても素晴らしい
ベッドルーム 4 室バスルーム 2 室以上定員 8 名

人気の設備とサービス

  • キッチン
  • 洗濯機
  • 冷房
  • WiFi (無料)
  • 冷蔵庫
  • 電子レンジ

周辺ガイド

地図で表示
Lisboa ciudad, Lisboa
  • Place, サン ジョルジェ城
    ‪徒歩 8 分‬
  • Place, リスボン大聖堂
    ‪徒歩 10 分‬
  • Place, ロシオ広場
    ‪徒歩 13 分‬
  • Airport, リスボン (LIS-ウンベルト デルガード)
    ‪車で 13 分‬

客室 & ベッド

ベッドルーム 4 室 (定員 8 名)

ベッドルーム 1

ダブルベッド 1 台

ベッドルーム 2

ダブルベッド 1 台

ベッドルーム 3

ダブルベッド 1 台

ベッドルーム 4

ダブルベッド 1 台

バスルーム 2 室、ハーフバスルーム (トイレ / 洗面所) 1 室

バスルーム 1

浴槽またはシャワー · トイレ

バスルーム 2

トイレ · シャワーのみ

バスルーム 3

トイレ

その他のスペース

キッチン

この施設について

Charming Graça Apartment, Lisbon City Centre, TTL354

Have you heard about the best neighbourhoods to discover the charm of Lisbon? Our apartment located in the heart of Graça, just 2 minutes from the panoramic view over Lisbon at the Miradouro da Graça, offers the perfect combination of Portuguese tradition with modern amenities, providing a comfortable and unforgettable stay. This is a perfect apartment for couples, families or friends who want to explore the city while enjoying a cosy environment.



Cosy apartment in the heart of Graça, Lisbon



This 104.7m² duplex apartment is located on the 2nd floor of a historic building without a lift, offering a spacious and welcoming space. Distributed over two floors, the apartment has four comfortable bedrooms, all with double beds: one on the main floor and three on the upper floor. The common area includes a spacious living room with a dining area, a fully equipped kitchen with a laundry area and three bathrooms, ensuring comfort and privacy for all guests. One of the bathrooms is strategically located on the upper floor to serve the bedrooms on this floor.



The kitchen is equipped so that you can prepare your meals as at home, with a ceramic hob, oven, microwave, fridge, washing machine, dishwasher, coffee machine, kettle, toaster and all essential utensils.



The modern bathroom includes a shower, hair dryer and personal care items.



Comfort and Modern Amenities

• Free Wi-Fi;

• Air conditioning;

• Washing machine;

• Dishwasher;

• Essential items (bedding, towels, shampoo and shower gel, soap and toilet paper).*



* Essential items are provided in an initial quantity for the first nights of your stay.



Privileged location in Graça



Located in the picturesque Graça, this apartment is surrounded by typical streets, stunning viewpoints and an authentic atmosphere. The location allows you to explore Lisbon on foot, with easy access to the main attractions:

• Miradouro da Senhora do Monte - 8 min walk;

• Miradouro da Graça - 2 min walk;

• São Jorge Castle - 12 min walk;

• Alfama - 9 min walk;

• Praça do Comércio - 20 min by public transport;

• Tram 28 - Stop 3 min walk;

• Lisbon Airport - 20 min by car and 40 min by public transport.



Check-in and check-out information:

- Check-in from 4:00 pm to 10:00 pm (no additional cost);

- Check-out until 11:00 am.



Your check-in will be accompanied by an assistant and your arrival time will be scheduled in advance.



NOTICE: Check-in between 10:01 pm and 9:00 am incurs an additional cost of €50, pre-scheduled and paid.



Until check-in, you can leave your luggage at our office from 9:00 am to 5:30 pm on weekdays, excluding holidays, located at Cais do Sodré.



On the departure date, make sure to:

- take everything with you;

- the rubbish has been placed in the respective containers outside the building;

- the apartment keys are on the table;

- the apartment and the building are locked.



Please be careful not to make noise between 10 pm and 8 am.



Enjoy the best experience, we are available to help you organise your experiences, tours and transfers. Feel free to contact us - Travelling To Lisbon.



Registration number

80672/AL

日付を指定して料金を検索

類似した宿泊施設

ハウスルール

チェックイン : 16:00 以降
代表者の最低年齢 : 18 歳
チェックアウト : 11:00 より前
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お子様

子供の利用可 : 3 ~ 17 歳
default

イベント

イベント不可
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ペット

ペットとの宿泊不可
default

喫煙

喫煙不可
Checkin 16:00-20:00

重要事項

オプションの追加料金

  • レイトチェックイン料金 : 50 EUR

上記項目以外にも、現地にてお支払いが必要な場合があります。また料金とデポジットには税金が含まれていないことがあり、金額が変更される場合があります。

ご宿泊に際して

施設の登録番号 : 80672/AL
施設番号 : 11020982
施設の定める利用規約に従って、追加ゲスト料金がかかる場合があります
場合により、チェックイン時に政府発行の写真付き身分証明書と付随費用精算のためのクレジットカード / デビットカードのご提示、または現金でのデポジットのお支払いが必要です
宿泊施設への要望は、チェックイン時の状況によりご希望に添えない場合があり、内容によっては追加料金が発生することがあります。対応は確約ではございませんのでご了承ください
敷地内でのパーティーやグループイベントの開催は固く禁止されています
この宿泊施設では環境に優しい洗剤を使用しています。
施設における一酸化炭素検知器の有無について、オーナーから情報提供はありません。ポータブル検知器の持ち込みをご検討ください
施設における煙感知器の有無について、オーナーから情報提供はありません

周辺地域について

リスボン

このアパートメントは、リスボンの市内中心部に位置しています。サン ジョルジェ城とサンタ ジュスタのエレベーターは有名な観光スポット。コスタ ダ カパリカ ビーチやカルカヴェロス ビーチでは、地域の素晴らしい自然を楽しめます。リスボン水族館とファド ミュージアムも訪れる価値のあるスポットです。
地図
Lisboa ciudad, Lisboa

周辺情報

  • マルティン モニス広場 - 徒歩 8 分 - 0.6 km
  • サン ジョルジェ城 - 徒歩 8 分 - 0.6 km
  • リスボン大聖堂 - 徒歩 10 分 - 0.9 km
  • ロシオ広場 - 徒歩 13 分 - 1.0 km
  • アベニダ ダ リベルダーデ - 徒歩 17 分 - 1.3 km

交通案内

  • サンタ アポローニャ駅から徒歩 12 分
  • グラッサ停留所から徒歩 1 分
  • ウンベルト デルガード空港 (LIS)から車で 25 分

レストラン

  • ‪Sant’Avó - ‬徒歩 2 分
  • ‪Altar - ‬徒歩 3 分
  • ‪Kossie's Cafe - ‬徒歩 7 分
  • ‪Neighbourhood - ‬徒歩 3 分
  • ‪O Prego - ‬徒歩 4 分

よくあるご質問

Charming Graça Apartment, Lisbon City Centre, TTL354はペットと宿泊できますか ?

いいえ、ペットは同伴できません。

Charming Graça Apartment, Lisbon City Centre, TTL354の宿泊料金はどのくらいですか ?

2026 年 5 月 10 日 現在、2026 年 7 月 20 日 に大人 2 名でCharming Graça Apartment, Lisbon City Centre, TTL354に 1 泊した場合の最低料金は ¥55,218 (税およびサービス料別) です。この料金は、今後 30 日間の 1 泊あたりの料金において過去 24 時間に見つかった最低料金に基づいています。料金は変更される場合があります。ご希望の日付を入力して、正確な料金をご確認ください。

Charming Graça Apartment, Lisbon City Centre, TTL354のチェックインは何時ですか ?

チェックイン開始は 16:00 です。

Charming Graça Apartment, Lisbon City Centre, TTL354のチェックアウトは何時ですか ?

チェックアウトは 11:00 です。

Charming Graça Apartment, Lisbon City Centre, TTL354はどこにありますか ?

リスボン シティ センターに位置するこのアパートメントは、サン ビセンテ デ フォーラ修道院、ロシオ広場、サン ジョルジェ城から徒歩 15 分圏内です。アベニダ ダ リベルダーデおよびサンタ ジュスタのエレベーターも 2 km 圏内です。グラッサ停留所まで徒歩わずか 2 分、ヴォス オペラーリオ停留所まで徒歩 3 分です。

口コミ

9.0

とても素晴らしい

口コミは新しい順に表示されています。またその内容は審査対象となり、別途記載がない限り検証されています。
詳細はこちら新しいウィンドウで開く
評価 10 - 21 件の口コミ中 14 件が非常に良い
評価 8 - 21 件の口コミ中 5 件が良い
評価 6 - 21 件の口コミ中 1 件が普通
評価 4 - 21 件の口コミ中 0 件が不満
評価 2 - 21 件の口コミ中 1 件が非常に不満

9.2/10

清潔度

8.6/10

チェックイン

8.8/10

コミュニケーション

9.8/10

ロケーション

9.4/10

掲載情報の正確さ

口コミ

宿泊者限定の口コミ

10/10 (非常に良い)

MaryEliza M.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
The apartment was clean,
2025 年 10 月に 2 泊滞在
VrboOwnerからの返信 (投稿日 : 2026 年 3 月 18 日)
Thanks a lot for everything MaryEliza :) Wish you all the best! Kind regards, Nuno-TravellingToLisbon
宿泊者限定の口コミ

10/10 (非常に良い)

Dave D.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Great location

Perfect spot to cover the city and nice restaurants near by.
2024 年 9 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 11 月 21 日)
Dear Dave, Thank you for your wonderful feedback! We’re so glad to hear that you enjoyed the location and found it convenient for exploring the city and nearby restaurants. We hope you had a fantastic time, and we’d love to welcome you back on your next visit! Kind regards, TravellingToLisbon - Team
宿泊者限定の口コミ

10/10 (非常に良い)

Nir D.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Great Lisbon apartment

Great location, great apartment, great views!
2024 年 7 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 10 月 3 日)
Hello Nir, Thank you for your feedback. We hope to welcome you back on your next visit to Lisbon! Best regards, Michelle Arezes TravellingToLisbon Team
宿泊者限定の口コミ

10/10 (非常に良い)

Daniel W.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Lisbon 2024

Graca 68 was just as advertised; clean, updated and close to downtown. We would stay here again!
2023 年 7 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 7 月 4 日)
Dear Daniel, Thank you for your glowing review! We're thrilled that Graca 68 exceeded your expectations in terms of cleanliness, modernity, and location. We're proud to offer a comfortable and convenient home away from home for our guests. We're delighted to hear that you would stay with us again and we'll do our best to make that happen! If there's anything we can do to make your future stays even better, please don't hesitate to let us know. Thanks again for choosing Graca 68 and we look forward to welcoming you back to Lisbon! Kind regards, Nuno-TravelingToLisbon
宿泊者限定の口コミ

10/10 (非常に良い)

David C.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Quiet and convenient!

Very comfortable and spacious. Mourad met us and explained everything. Perfect place to explore this part of Lisbon.
2024 年 3 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 4 月 5 日)
We are so grateful that you have enjoyed the appartment and the city of Lisbon. We do all the efforts to welcome our guests for a great experience. Look forward to welcome you again!
宿泊者限定の口コミ

8/10 (良い)

marc b.

良かった点 : 清潔度、コミュニケーション、ロケーション、掲載情報の正確さ

Family vacation

Apartment was very clean, well decorated with a great view and amenities. Our first night was a bit challenging due to our room not being prepared on time.
2024 年 5 月に 7 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 11 月 21 日)
Thank you so much for your kind words! We're glad to hear you enjoyed the cleanliness, decor, and views of the apartment, as well as the amenities. We sincerely apologize for the delay in preparing your room on your first night, and we truly appreciate your understanding. We’re committed to ensuring all of our guests have a seamless experience, and we’ll take your feedback into account to improve. We hope to welcome you back again soon! Kind regards, Nuno-TravellingToLisbon
宿泊者限定の口コミ

10/10 (非常に良い)

Carl A.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Great location, super comfortable

Property was in a great neighborhood. Fantastic views, easy walk to many restaurants and St George Castle. Very narrow stair case to upstairs bedrooms. Big spacious bathrooms. Very large gathering space. Would highly recommend
2023 年 6 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 7 月 4 日)
Dear Carl, It's great to hear that you enjoyed the location of our property, with its fantastic views and proximity to many restaurants and the historic St. George Castle. You also appreciated the spacious bathrooms and the large gathering space, which is perfect for socializing and relaxing. The only thing you mentioned was the narrow staircase leading to the upstairs bedrooms, which is a common feature in many old Lisbon buildings. However, we're glad you didn't let that deter you from enjoying your stay. Thanks again for your recommendation! We're thrilled to have had you as our guests and look forward to welcoming you back to Lisbon soon. Kind regards, Nuno-TravelingToLisbon
宿泊者限定の口コミ

10/10 (非常に良い)

Paula P.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Perfect Location, Perfect Place

The place was perfect. We were four adults, so we tossed coins for who would get the small "children's" bedroom and it all worked out well. The apartment is wonderful and in a perfect location at the top of Lisbon, across from a church that you can tour, next door to a little market with very friendly proprietors, and very near wonderful restaurants, ATM, grocery stores. I would definitely stay here again. And the team were wonderful.
2024 年 4 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 7 月 4 日)
Dear Paula, Thank you so much for taking the time to share your wonderful review of our apartment! We're thrilled to hear that you had a great stay with us and that the apartment worked perfectly for your group of four. We're glad you enjoyed the unique layout of the apartment and that you appreciated the location - it's one of our favorite features too! We're also happy to hear that you found the church next door and the local market charming, and that you enjoyed exploring the surrounding area. Thank you for your kind words about our team - we're grateful that we were able to provide you with excellent service and make your stay even more special. We're so glad you'd recommend our apartment to others and would definitely welcome you back again in the future! Kind regards, Nuno-TravelingToLisbon
宿泊者限定の口コミ

10/10 (非常に良い)

Louise L.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Loving Lisbon

I stayed in this apartment with 2 friends. It was perfectly located for our first visit to Lisbon. Near a Tram 28 stop, near the castle which we could see from the very large living room windows. Very quiet and comfortable bedrooms. Eat-in kitchen with lots of character. Would definitely recommend and would love to return. We had breakfast at Restaurant 28 - the 2 toast breakfast was amazing - Altar and Graca 77 - all very close to the apartment and would recommend all. Thank you for a very memorable and comfortable stay in Lisbon.
2024 年 3 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 7 月 4 日)
Dear Louise, Thank you so much for taking the time to share your wonderful review of our apartment in Lisbon! We're thrilled to hear that you and your friends had a great time staying with us and that the location worked perfectly for your needs. We're glad you appreciated the views of the castle from the living room windows - it's one of our favorite features of the apartment too! We're also happy to hear that you found the bedrooms quiet and comfortable, as well as the eat-in kitchen with its unique character. We're glad you enjoyed exploring the local area and trying out some of our recommended restaurants. Restaurant 28 is indeed a great spot for breakfast, and Altar and Graca 77 are both excellent options for dinner. We'll make sure to pass along your compliments to them. Thank you again for choosing our apartment for your stay in Lisbon. We're so glad you had a memorable and comfortable stay, and we hope to welcome you back again soon! Kind regards, Nuno-TravelingToLisbon
宿泊者限定の口コミ

10/10 (非常に良い)

Amie K.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Beautiful and spacious apartment, great location

Four friends and I stayed here, and we were all so happy with the apartment. The living area and kitchen are spacious, welcoming, and well decorated. The bedrooms were nice as well. With three sizeable bedrooms and one on the smaller side. Very clean. The neighborhood was fantastic. There were excellent restaurants and bars just down the street, a bodega right next door, and a viewpoint overlooking the city just across the street. We’d all love to stay here again! *Note, bring earplugs if you’re not accustomed to city noise (as you’re in the middle of a bustling city and lively neighborhood).
2024 年 6 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 7 月 4 日)
Dear Amie, Thank you so much for your wonderful review! We're thrilled to hear that you and your friends had a fantastic stay at our apartment. We're glad you appreciated the spacious living area and kitchen, as well as the comfortable bedrooms. We take pride in keeping our apartment clean and well-maintained, so it's great to hear that it met your expectations. We also appreciate your feedback about the neighborhood - we agree that it's a fantastic location, with plenty of great restaurants, bars, and amenities within walking distance. And we're glad you enjoyed the viewpoint across the street! Regarding the noise, we understand that city living can be loud, and we'll definitely keep that in mind when suggesting earplugs to future guests. Thank you again for your thoughtful feedback, and we hope to welcome you back to our apartment again soon! Kind regards, Nuno-TravelingToLisbon
宿泊者限定の口コミ

10/10 (非常に良い)

Craig B.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Great stay in Lisboa

We had an great adult family stay with our kids, at this unit 68 in the Graca neighborhood. Located on 3rd/4th floor, some steep steps, very nice with Modern updates. Accessible to sidewalk cafes/bars/shops/fado/.St Jorges Castle Within a few hundred yards, the city center close by, we used both Uber , Bolt and walked 0.5 miles down/up to the city center. Plenty of room for 7 of us, fantastic time, great weather 55F-65F in march, 15-mins Uber to airport, we did not cook but this unit has a nice family area and kitchen that could be used, openable windows, AC, views of castle from upper floors, overlooking convent courtyard, would love to visit again
2023 年 3 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 7 月 4 日)
Dear Craig, What a wonderful review! It sounds like you and your family had a fantastic stay at unit 68 in the Graca neighborhood! I'm thrilled to hear that the modern updates in the apartment impressed you, and that it was perfect for your family of 7. The location is indeed ideal, with easy access to sidewalk cafes, bars, shops, and Fado music - what more could you ask for? St. Jorge's Castle is just a stone's throw away, and the city center is within walking distance or a short Uber ride. I'm glad you took advantage of the pleasant weather in March and enjoyed the views from the upper floors. The kitchen is well-equipped, and I'm happy to hear that you appreciated the openable windows and AC. The views of the convent courtyard from the upper floors must have been stunning! I'm so glad to hear that you'd love to visit again - we'd be delighted to have you back! Kind regards, Nuno-TravelingToLisbon
宿泊者限定の口コミ

8/10 (良い)

Patricia M.

良かった点 : 清潔度、チェックイン、ロケーション、掲載情報の正確さ

Great location but needs more attention to detail.

Our family of six adults stayed in this apartment for 8 days. Positives: great location, beautiful property, gorgeous views, good size, very quiet.Negatives: management provides minimal toilet paper, no coffee (though there was a new coffeemaker and coffee pods not meant for this coffeemaker), too many things did not work: bedside lamp, television, stereo unit, upper hallway light would not turn off, only three bedrooms have an ac/heat unit—the fourth bedroom has a space heater, which did not work and was plugged into an outlet that came out of the walls—a hazard. Luckily, we found a second space heater in a downstairs closet. The main bedroom downstairs has no storage, just a closet in the hallway. Regarding the toilet paper and coffee, management said this “self-catering’ unit does not offer these on demand.Be aware: This is a two-floor apartment and the stairs to the second floor are winding, steep, and very narrow—tough for little ones and elders.
2024 年 12 月に 7 泊滞在
VrboOwnerからの返信 (投稿日 : 2025 年 1 月 27 日)
Dear Patricia, Thank you for your detailed feedback. We're pleased to hear that you enjoyed the apartment's location, size, views and quiet environment. We apologize for the issues you encountered during your stay. As a self-catering property, we provide initial supplies like toilet paper but additional items are the guest's responsibility. We appreciate your note about the coffee pods and will ensure better alignment with the coffeemaker provided. Regarding the maintenance concerns, our team has already been informed and will address the lamp, television, stereo and heater issues to ensure they meet our standards. We understand that the stairs might pose challenges for some guests. Thank you for bringing these matters to our attention and we hope to welcome you back with an improved experience in the future. Best regards, Michelle TravellingToLisbon Team
宿泊者限定の口コミ

6/10 (普通)

J M.

良かった点 : 清潔度、ロケーション、掲載情報の正確さ
気になった点 : チェックイン、コミュニケーション

Good location but unit is not for all

Our family of 8 adults visited in May for 3 nights. There was plenty of room for us to enjoy our time. The location was great with many cafes and restaurants in the neighbourhood. The online info was accurate. Be prepared to walk steep streets if you plan to visit other areas by foot. While the description identifies stairs up to the unit it doesn't mention 2 long steep staircases. These were challenging with luggage. This along with the extremely narrow stairs to the 2nd floor bedrooms would not make this unit suitable for everyone. Communication with the host during our stay was non existant. I used the contact information provided. I tried phone, text, email and whats app. I only received a response after we left apologizing for the delay. Check in went very poorly. We were left waiting for over an hour in the square across the street for the host to arrive. Again communication on our check in day was extremely poor with no response to my numerous reach outs due to flight delay.
2024 年 5 月に 3 泊滞在
宿泊者限定の口コミ

10/10 (非常に良い)

Tamara F.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Great space, wonderful location

This was our first visit to Lisbon and this apartment was definitely a big plus. The location is absolutely wonderful. We were within a short walk of everything. We came by train and left by plane, and one thing I wish we had known in advance was that just across the street there was a plaza with really good restaurants amazing views of the city and stores just meters away. We got in four hours before our check in time and we could have just hung out there while waiting. We took a taxi to Sao Vicente de Fora, which was beautiful but a hill. The apartment itself is beautiful and the rooms are spacious. The views from the rooms are beautiful and it is airy and comfortable. A great space for our family to come together after a day of exploring Lisboa. The management company was very responsive and nice. We were a bit surprised about how the payment process worked, but after talking to VRBO we were able to figure it out. In short, the final payment is made directly to the management company, but the payment shows up in the VRBO account once made. It appears that this is normal in Portugal. When we were leaving it was so easy to get a taxi to the airport. Our son used the app to get a taxi for 5 am and it showed up right on time. We walked the approximately 25 meters to the taxi station, on one of the few flat areas of Lisboa. The ride to the airport was less than 20 minutes. Overall a great experience and I would definitely reserve with TravelingToLisbon again.
2023 年 8 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 7 月 4 日)
Dear Tamara, Thank you so much for taking the time to share your wonderful review of Graca 68! We're thrilled to hear that you had an amazing stay with us and that the location was perfect for your needs. We're glad you appreciated the proximity to the city center and the views from the apartment. We're also happy to hear that you enjoyed the restaurants and shops at the nearby plaza, and we apologize for not mentioning it in our initial communication. We'll make sure to highlight this gem in our future descriptions. We're glad you found the apartment comfortable and spacious, and that it was a great space for your family to relax and recharge. We appreciate your kind words about our management company, TravelingToLisbon, and we're glad we could provide you with responsive and helpful service. Regarding the payment process, we appreciate your understanding that it's a common practice in Portugal to make final payments directly to the management company. We're always happy to clarify any questions or concerns guests may have. Finally, we're thrilled to hear that your departure was smooth and efficient, with a punctual taxi ride to the airport. We're glad our recommendations were helpful, and we hope you had a great flight out of Lisbon. Thank you again for choosing Graca 68, and we hope to welcome you back to Lisbon soon! Kind regards, Nuno-TravelingToLisbon
宿泊者限定の口コミ

2/10 (非常に不満)

Shanon K.

良かった点 : ロケーション
気になった点 : 清潔度、チェックイン、コミュニケーション、掲載情報の正確さ

Frustrating Three Nights

Nowhere in their original listing did it mention that you could not flush toilet paper in the toilets. It needs to be put in a garbage can. A sign is posted in one bathroom, but after many attempts over three days to reach the management company we were told it is actually for all three toilets. Luckily, that is what I figured and what we had been doing. Originally this listing showed a 4:00 check-in, but the day before we were told 5:00. Upon arrival the apartment had not been cleaned.It was disgusting. There were dirty rumbled sheets, garbage cans full, sticky countertops, crumbs on the tables. Cleaners arrived at 6:00 and left at 7:30, so we sat for two and a half hours out of fear of leaving our belongings. This was a huge waste of our first few hours there. When I asked about compensation I was ignored. Nothing was refunded. This is a third party management company, not a private VRBO host, so they didn't really care to make anything right, get back to me, or compensate us for the bad experience. Since the representative was trying to get cleaners there, he did not walk us through the apartment or explain a single thing to. I messaged him for three days about how to get the hallway light off. Only three of the four bedrooms had AC, so we thought we could sleep with the doors open to get the air moving for the couple in the room with no AC. We couldn't do that because of the light. Told it was a remote but the battery in it was dead. Again, no one came to fix that problem
2024 年 8 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 10 月 3 日)
Hello Shanon, We are truly sorry to hear that your experience did not meet your expectations. We appreciate you taking the time to share such detailed feedback, as it is essential for us to improve our services. We sincerely apologize for any inconvenience caused during the check-in and for the apartment not being cleaned upon your arrival. This is not the standard of quality we aim to provide. We have already refunded the full cleaning fee as compensation for this mistake. We are also investigating internally to ensure this does not happen again. Regarding the check-in time, we understand your frustration and will review how this information is communicated to avoid unexpected changes in the future. Additionally, we regret the confusion regarding the use of the bathrooms. This information should have been transmitted clearly in advance. As for the issues with the air conditioning and the hallway light control, we apologize for not being able to resolve it during your stay. Your satisfaction is very important to us and we are reviewing these points with our team to ensure future guests have an experience that meets our standards. If you would like to discuss the situation further, feel more than comfortable to reach us directly, Kind regards, Michelle Arezes TravelingToLisbon Team
宿泊者限定の口コミ

8/10 (良い)

luca m.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Appartenento molto bello

Appartamento molto bello, in una zona un po’ meno commerciale. Ci sono i mezzi vicini e diverse attività commerciali utili. Per un gruppo di amici più che adatto.
2024 年 3 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 4 月 5 日)
Grazie mille! Le ringraziamo la prefenzia.
宿泊者限定の口コミ

10/10 (非常に良い)

Jean Yves D.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Bel appart Bien placé

Appartement conforme à la description et très bien placé dans le centre de Lisbonne. A signaler, une des 4 chambres et sans clim et sous les toits donc non utilisable à cause de la chaleur. Le sommier à lattes du lit était d'ailleurs cassé...
2023 年 6 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 7 月 4 日)
Bonjour Jean, Nous sommes heureux d'entendre que l'appartement correspondait à la description et était bien situé au centre de Lisbonne. Cependant, nous nous excusons pour les problèmes que vous avez rencontrés dans l'appartement. En ce qui concerne la quatrième chambre, nous nous excusons pour la gêne causée par l'absence de climatisation et la chaleur. Nous allons veiller à fournir cette information aux clients dans le futur. Nous sommes également désolés d'apprendre que le sommier en lattes du lit était cassé. Nous allons prendre cela comme une opportunité pour inspecter et réparer ou le remplacer pour s'assurer que les futures réservations ont un séjour confortable. Malgré ces problèmes, nous sommes heureux que vous ayez apprécié la situation de l'appartement et l'expérience globale. Si vous avez d'autres remarques à partager avec nous, n'hésitez pas à nous en informer. Vos commentaires sont précieux pour nous aider à améliorer nos services. Cordialement, Nuno-TravelingToLisbon
宿泊者限定の口コミ

10/10 (非常に良い)

Christiane F.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Perfekt für eine paar Tage Lissabon

Tolle Wohnung, super Lage und unkomplizierte Kommunikation mit der Agentur
2023 年 6 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 7 月 4 日)
Dear Christiane, Thank you for your comment! We're delighted to hear that you enjoyed the apartment, its great location, and the uncomplicated communication with our agency. We strive to provide high-quality client service and comfortable and practical accommodations for our guests. Your feedback is greatly appreciated and we're thrilled to know that we were able to meet your expectations. We look forward to welcoming you back to Lisbon! Kind regards, Nuno-TravelingToLisbon
宿泊者限定の口コミ

10/10 (非常に良い)

Aurelie S.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Superbe appartement

Nous avons séjourner à 8 dans cet appartement en plein cœur du centre ville de Lisbonne! L’appartement est vraiment magnifique, très fonctionnel. Voisines qui sont par contre très pointilleuse et invasive.
2023 年 6 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 7 月 4 日)
Bonjour Aurelie, Il semble que vous avez passé un séjour fantastique dans notre appartement avec votre groupe de 8, au cœur du centre-ville de Lisbonne ! Je suis ravi d'entendre que vous avez apprécié la beauté et la fonctionnalité de l'appartement. Cependant, je m'excuse de entendre que vos voisins ont été très pointilleux et intrusifs. Nous comprenons l'importance d'un environnement de vie paisible et respectueux, et je vais faire passer votre feedback à notre gestionnaire de propriété. Merci de partager votre expérience avec nous ! Nous cherchons toujours à améliorer et à vous offrir un séjour confortable et agréable. Cordialement, Nuno-TravelingToLisbon
宿泊者限定の口コミ

8/10 (良い)

Tove Jensen D.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Fint opphold

Fin leilighet med super beliggenhet. God kommunikasjon med utleiefirmaet. Vannlekkasje fra badet, men det fikk vi refusjon i prisen for.
2023 年 4 月に 5 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 7 月 4 日)
Dear Fint, Another wonderful review! It sounds like you enjoyed your stay in this apartment with its super location. I'm glad to hear that our communication with you was good - we strive to provide excellent customer service. However, I apologize for the water leak from the bathroom, which can be frustrating and inconvenient. But I'm happy to hear that we were able to provide a refund for this issue, which should help to make up for the inconvenience. Thanks for sharing your experience with us! We're always looking for ways to improve, and your feedback is invaluable in helping us do so. Kind regards, Nuno-TravelingToLisbon
宿泊者限定の口コミ

8/10 (良い)

Haiko E.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
2024 年 10 月に 4 泊滞在

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