6/10 (普通)
Nancy L.
2025 年 10 月 1 日
The apartment is spacious, charming, and in a wonderful location near Santa Croce. The lovely Yoshie checked us in and was very responsive and patient throughout our stay. Unfortunately our washing machine didn’t work, and we ended up doing laundry by hand. One of the toilets didn’t flush which was very inconvenient because the other bathrooms were accessed through bedrooms. I got the impression that these issues were known and should have been addressed before our stay. Also, the owner, Silivia, did not refer my response (provided to her several weeks prior to our stay) on the bed configuration to the property manager, Francesco, so one of the beds had to be remade. And was rude about it when I said I had, indeed, provided that information far in advance. Overall I would say there needs to be one point of contact, smoother communication, and more attention to detail. Nevertheless, I would recommend this apartment.
Nancy L.
2025 年 9 月に 3 泊滞在