While this apartment met our needs over our five-day stay, we were disappointed in a few things that we could not have discerned from the online listing. But, first, Emma did greet us upon our arrival, as agreed. She walked us through the apartment and collected the numerous fees charged and due upfront in Euros. However, overall, we found the apartment to be quite dark given the dark walls throughout and the dark draperies which had no tiebacks. That made enjoying daylight and the outdoor views during the day a challenge. In addition, there were few welcoming amenities, little coffee, no tea for guests' first morning. There was no chilled bottle water to greet guests given how hot it was in September. There was also no face tissue and limited toilet tissue, no bath soap and limited laundry supplies. And, the guest half-bathroom toilet got plugged up early in our stay. A plumber was not available while we were there. In addition, we found one broken bedroom fan and one of the main bathroom sink's cold water faucet did not work throughout our stay. Further, the A/C system wasn't very effective in the hot weather we experienced throughout our stay. The hallway between the bedrooms, which is long, and none of the bathrooms were cooled. Of note, though, the bedroom mattresses were comfortable. All in all, the apartment adequately met our housing needs, but we were a bit disappointed in the space based on the pictures and description online. A great eatery nearby: Giovanni's.