ビーチ、ショッピングビレッジ、ダイニングに近いコテージスタイルのシエスタキーコンドミニアム

Thank you for being our guest. Hope u come back again.

Hello. The code mix up was unfortunate but sheerly a mix up. I sincerely apologize for the heat. I have been in Sarasota for thirty years.I've never seen weather that cold. I got the heater fixed as fast as I could as the required part was on back order for a few days. Accordingly, I offered to take you to another accommodation (which was no further from the beach - Ive measured it before) to see it so it wasnt sight unseen. U declined to see it; however, I can understand you wanting to stay in the accommodation you booked. Although stocked w 6 of everything, Im not sure why you bought more of anything. Had you have asked for more, I would have gladly brought you some. The sliding glass door can be difficult to lock, but it does lock. Condo features leather sofa, solid wood distressed driftwood LR & DR furnture w solid wood kitchen cabinets, quartz countertops & new stainless steel appliances. The condo is exactly as seen in the online pictures. Other than scheduling the heater repair & asking about an umbrella, we didn't talk so i'm not sure where you detected an attitude so not sure how to respond d to that other then sorry you feel that way. I assure you wish you would have reached out to me to help with what I could. Id welcome u back although it sounds like u simply didnt like the decor. I hope u enjoy your next VRBO stay.

Hello. Its unfortunate the temperature dropped but I gave them space heaters, because the part that was required to fix the heater was on back order. There was literally nothing I could do other than what I did. I have no control over how quickly VRBO processes a damage deposit or a refund. I thank this guest for the input about the vacuum cleaner. I did purchase one and put it into the unit. I did my best. Sometime the stars just don't align perfectly. I would welcome them back as guests.

Noah: Thank u for your review. There's very little info about chk in bc unlike other places, its super easy -- just need the code! I loved hosting you & would welcome u back anytime!

Thank you for complimenting the comfort of the facilty; however, I'm sorry u were dissatisfied with the kitchen. In the five years I've been hosting guests, I've never gotten that feedback about the kitchen. Had u had asked me for whatever is missing, Id had gladly brought it to u. Moreover, since u were so nonspecific in your criticism, I can't even correct it for future guests. If you'd like to email a list of what u thought was missing, I'm happy to respond/add it to my condo. I look forward to receiving that communication/list. Insofar as nonresponsive, other than at the beginning of your stay to get your checkin code, u didnt try to contact me during your stay. At one point, you even thanked me for my quick response. So not sure about that either. In so far as books, games, pens & paper -- again, in the 5 years I've been hosting guests, no one has asked or even mentioned books, games, pens & paper. Coincidentally, I have functional wall game board art on order (chess, checkers, backgammon, tic-tac-toe). So, that will be up shortly. I can add pens & paper to my list of amenities but, in this COVID world in which we now live, books are germ catchers in a public accommodation & there no effective way to quickly & effectively disinfect them. Accordingly, I won't be adding books. All u had to do was ask. I enjoy hosting & I'm here for the u, the guest & I appreciate your business. Thank u!

Thank you for your review & was happy with your accommodations. However, as a practice I stay out of the way of guests & dont dispense the access code until the 4pm check-in time as we are solidly booked & need every second between checkout of the previous guest & incoming guest to clean & prepare the unit for arriving check-in. My intent certainly is not to be rude or indifferent. As I said, I am very happy you rated the condo as "clean, nice & as advertised" & hope you enjoyed your time on Siesta Key. It is truly a gem. Thx again!

Thank you for the review and kind words. We do our best to meet the needs of our guests. Suggestions are always welcome and look forward to improving our guest experience.