We had a really enjoyable stay overall! The check-in process was thorough and easy, and we appreciated the detailed pre-arrival guide. As first-timers to Cinnamon Beach, the local tips were super helpful for planning a relaxing and fun week.The condo itself is in a prime location—just steps from the beach access, stairs, and elevators. It was well-stocked with plenty of essentials: towels, linens, dishes, and even thoughtful extras like spices, board games, boogie boards, beach chairs, and umbrellas. Those little touches really enhanced our family time.However, there were a few things that kept it from being a five-star experience. The biggest drawback for us was the mattresses—unfortunately, everyone in our group found them uncomfortable, and it impacted our sleep throughout the week.Cleanliness was okay, but not quite where it could be. We found mildew around the bathroom sink faucet and drain that we wiped off ourselves, the Keurig needed descaling, and there was old soap residue in the dishwasher. Also, while the listing mentioned starter items like detergent and dish soap, we were missing laundry detergent—which we needed for checkout.Communication was mostly fine, but a question we sent during our stay took nearly 12 hours to get a response. Not a huge issue, but a quicker reply would’ve been appreciated.That said, the overall value and location were great, and the condo had a lot of family-friendly perks. With a few improvements it could easily be 5 stars.