This apartment (on the seventh floor of an old, old building with elevator) was outstanding in every way. We spent a few days in Florence with our adult children, their spouses, and our preteen grandchildren. Max, the property manager, met us at the front door after prompt and easy text communication. His instructions about the little things (How does the front door work, HVAC, window locks, etc) were great. He had good advice about area details like where the easiest grocery was, things like that. He made settling in easy.
The location couldn't be beat, a couple of blocks from the Duomo, five minutes' stroll from the Ponte Vecchio. The decor was beautiful and modern. The mattresses were very comfortable. The kitchen had all the appliances you have in your own home and there was a utility room off the kitchen with full-size washer and dryer. The apartment came stocked with the little things that can drive you nuts when they're absent, such as sugar, coffee filters, coffee, oil, spices, dishwasher pods, etc etc.
All in all, it was a wonderful stay. For a return trip to Florence, we'd absolutely stay there again! Highly recommended.