Enjoyed. Clean, modern convenient. Pictures looked bigger than actual unit. Other than that great stay with great amenities.
David A.
2025 年 1 月に 4 泊滞在
2/10 (非常に不満)
Bill P.
2025 年 1 月 12 日
良かった点 : ロケーション
気になった点 : 清潔度、コミュニケーション、掲載情報の正確さ
Worst Customer Service Experience I Have Experienced
The facility itself was ok, but the cleanliness was bad and the customer service was the worst I have ever experienced. 2 of the pillows on the kids' bunks did not have pillow cases and 1 of the bunk beds had a flat sheet only and there was no fitted sheet. Further, there was only 1 washcloth. We had a 6 day/5 night visit ... these issues were never remedied despite multiple requests. We had to place 1 of our kid's pillows in a t-shirt to serve as a pillow case.The hot water was luke warm for the first 2 days of our visit. After multiple notices to the rental service, this was finally fixed, but we received no direct contact to let us know of the repair.The worst and most incredible part of our experience related to our electronic key cards that provide access to the lodge and the ski lockers. On our 2nd morning all 3 key cards stopped working, which meant that if we left the facility we could not re-enter, and we could not access our gear in the ski locker. Despite multiple efforts to have this fixed, it took almost 6 hours until we were provided replacement cards. Even then, the local management company NEVER communicated that new cards had been left in the lockbox. We were delayed several hours to ski on our 1st day, and finally resorted to begging other guests to let us in. Through all of our issues, the local management company NEVER ... not once ... communicated with us!!!!Worst customer service I have ever experienced!
Bill P.
2025 年 1 月に 5 泊滞在
6/10 (普通)
Megan H.
2025 年 1 月 3 日
良かった点 : 清潔度、チェックイン、ロケーション、掲載情報の正確さ
could have been better
Location was great and overall a clean unit but for the money, there was a good amount of deferred maintenance that we were not expecting. Bathrooms were dated - chipped toilet, dirty slate floors, and on the first morning the shower faucet handle fell right off when we went to turn the water on. Primary bedroom in need of a new comforter - appeared dirty but I think was just worn. TV in bedroom did not connect to Dish, which was the only viewing option. Called maintenance on both issues, fixed the shower later that day and could not get the TV working. Said they'd have to get someone from Dish out - when we left on day 5, no one had been out to fix. No dish towels in unit. Good amount of dishes but all mis-matched. 4 ski locker keys hanging, but only one went to the unit locker which made logistics hard with not everyone coming and going at the same time.
Megan H.
2024 年 12 月に 5 泊滞在
8/10 (良い)
Diane G.
2024 年 7 月 21 日
良かった点 : コミュニケーション、ロケーション、掲載情報の正確さ
Missing some essentials
We enjoyed our stay at the resort overall. The check in process was quite convoluted, and difficult to find the parking lot, but overall was just fine. I did think it would be difficult to check in if you didn’t have access to the email with check in information. It was frustrating that you had to type in the code every time to get into the condo (no key to open the door) and that it didn’t lock automatically. The location was beautiful and the building was pretty quiet overall which we loved. The unit was mostly clean when we got there, but we were bothered by the lack of basic cleaning supplies (no broom, no kitchen rags or towels) also the pool was very dirty our first day there.
Diane G.
2024 年 7 月に 4 泊滞在
6/10 (普通)
Bradley T.
2024 年 7 月 3 日
気になった点 : コミュニケーション、掲載情報の正確さ
No air-conditioning, no jetted tub
Beware: If the VRBO listing still has air-conditioning and jetted tub as a part of the listing, that information is incorrect. We booked this property through VRBO, but the amenities and details of the property are only correct on the Vacasa website. Because the property manager only looked at the Vacasa listing, he wouldn’t even talk to me about the inconsistencies in the VRBO listing. This place probably would have been fine. Had we not specifically looked for a place with air-conditioning and then didn’t get one.
Bradley T.
2024 年 6 月に 2 泊滞在
10/10 (非常に良い)
Joy D.
2024 年 4 月 2 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Great ski location
Great location and nice to have parking in a garage. Condo was very clean and had plenty of supplies.
Joy D.
2024 年 3 月に 4 泊滞在
10/10 (非常に良い)
Stephen R.
2024 年 2 月 26 日
良かった点 : 清潔度、コミュニケーション、ロケーション、掲載情報の正確さ
Red Hawk
Check in process could be better. Trying use a lock box at knee level in a dimly lit lobby was not easy when my son and I arrived. Rental unit was clean, but could use full sized bath towels.
Stephen R.
2024 年 2 月に 3 泊滞在
10/10 (非常に良い)
Adam C.
2024 年 2 月 1 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Great location
Nice condo close to gondola and village. As advertised
Adam C.
2024 年 1 月に 3 泊滞在
10/10 (非常に良い)
Kelly B.、Wichita
2024 年 1 月 23 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Great Stay walk in walk out
This condo is very close to the gondola but it definitely is walk in walk out not ski in. That being said, it’s a short walk and very convenient to the village as well. We walked over for dinner the first night (Zuma) and drinks and apps on our last night (Kickapoo Tavern). The condo was roomy enough for the four of us adults. It had everything we needed. Plenty of towels, soap, trash bags etc. The kitchen had all the pots and pans, coffee maker with filters and a crockpot.
Kelly B.
2024 年 1 月に 4 泊滞在
8/10 (良い)
Seth M.
2024 年 1 月 15 日
良かった点 : 清潔度、コミュニケーション、ロケーション、掲載情報の正確さ
Great location!
Great location. I have stayed at red hawk multiple trips because of that. Room was clean as well anticipated. There was an issue getting the keys at check in time as they were not in the lockbox. They were quick to respond but slow to get there. 45 min later I located them in a back up lock box.. I appreciated the follow up call to check in and apologize the following day. That being said I would still go back!
Seth M.
2024 年 1 月に 4 泊滞在
10/10 (非常に良い)
Sarah B.
2024 年 1 月 14 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Great location
Great location. Everything was clean and ready for us. Beds were comfortable. The only complaint was that several of the light fixtures were out in the guest bedroom. We tried looking for new bulbs, but think it was the electrical outlet. It just made for that one room to be a little dark.
Sarah B.
2024 年 1 月に 2 泊滞在
10/10 (非常に良い)
Robert B.
2023 年 12 月 19 日
良かった点 : チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Red Hawk 2254
My family and I enjoyed are stay in Red Hawk 2254. My wife, myself, and our 2 children stayed in the bunk bed room, while my parents were in the master. The condo offered ample space for all of us. My kids and I loved being able to walk to the gondola, play pool or foosball, sitting in the hot tub, and swimming in the pool. If you are looking for a convenient ski-in/ski-out location I would recommend this unit.
Robert B.
2023 年 12 月に 3 泊滞在
この口コミは信頼できる提携サイトから取得されており、内容は検証されていません。
8/10 (良い)
Tyler G.
2023 年 12 月 19 日
Good value. Close to Ski Village.
Overall, we had a good experience at this property. Location was very convenient for skiing and village amenities. Construction was blocking the main walking path to restaurants and stores but still an easy walk. Condo was clean and had everything we needed BUT hot water was not working during our stay. More of a building issue than the condo itself. Heated parking garage was also a nice plus. Assuming we have hot water next time, we would definitely stay here again.
Tyler G.
2023 年 12 月に 1 泊滞在
8/10 (良い)
Sarah B.
2023 年 7 月 13 日
良かった点 : 清潔度、ロケーション、掲載情報の正確さ
気になった点 : チェックイン、コミュニケーション
Beautiful mountains all around
Condo was nice and pretty clean. Great location. Shops, restaurants and gondola ride all within walking distance. Did a great hike up top from the gondola. We went to Dillon, Frisco and Breckinridge which were all very close. Only complaints were the beds are uncomfortable, linens on the bed didn’t feel/smell fresh and the toilet paper was the worst lol. Also the check in process was complicated and finding that underground garage with all the construction and no signage was not fun!! I tried calling because we needed help finding the garage and got no where with the rental company.
Sarah B.
2023 年 7 月に 4 泊滞在
10/10 (非常に良い)
Amber M.
2023 年 1 月 21 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Great location and nice, clean property!
This condo was a perfect stay for my family of 5 skiing all week at Keystone! We walked everywhere and enjoyed the village.
Amber M.
2023 年 1 月に 5 泊滞在
この口コミは信頼できる提携サイトから取得されており、内容は検証されていません。
8/10 (良い)
Mark D.
2023 年 1 月 14 日
Overall Great Stay
Walking distance to gondola.
Mark D.
2023 年 1 月に 5 泊滞在
10/10 (非常に良い)
Jeremy K.
2023 年 1 月 5 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Great location, short walk to the gondola
This is nice slope side condo, walking distance to the gondola and river run village. Please be advised, there is a massive construction project going on right out front with hundreds of trucks moving rocks all day long, aside from that this is a nice place to stay.
Jeremy K.
2022 年 12 月に 5 泊滞在
10/10 (非常に良い)
Jennifer O.
2022 年 4 月 1 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Great location!
Loved the location being just out of river run village but across the parking lot from the Gondola. It was much quieter and about the same walk. Bunk beds in the second bedroom make staying with kids a breeze. Huge pantry that is well stocked with all the kitchen gadgets you could ever need!
Jennifer O.
2022 年 3 月に 5 泊滞在
10/10 (非常に良い)
Sommer Z.
2022 年 2 月 13 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Another great trip!
Great location! Everything was just as we remembered. We had a couple hiccups getting in to the property, but staff was extremely responsive and helpful. We’ll be back!
Sommer Z.
2022 年 1 月に 4 泊滞在
この口コミは信頼できる提携サイトから取得されており、内容は検証されていません。
10/10 (非常に良い)
Laura D.
2021 年 4 月 7 日
Nice place!
Good space for our family of 4. Felt like home.
Laura D.
10/10 (非常に良い)
Larry D.
2021 年 3 月 11 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Great Location!
Small but perfect for our needs! Very convenient for skiing! We'll definitely stay there again!
Larry D.
2021 年 2 月に 4 泊滞在
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10/10 (非常に良い)
Ed L.
2021 年 3 月 9 日
Great location & clean!
Near perfect location just a few minutes walk to the Gondola and shops. Sleeps 6 comfortably and 2 bathrooms so perfect for larger families!
Ed L.
2021 年 3 月に 3 泊滞在
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10/10 (非常に良い)
Matthew W.
2021 年 2 月 24 日
Worked great!!
Loved the short walk to the gondola and easy access to the village for restaurants. Plenty of room for our party and everything we were looking for. Hope to be back again next year!!
Matthew W.
2021 年 2 月に 3 泊滞在
この口コミは信頼できる提携サイトから取得されており、内容は検証されていません。
10/10 (非常に良い)
Jessica M.
2021 年 2 月 10 日
Perfect spot for our getaway
We loved how convenient this condo was to the Gondola! The place was comfortable, clean and had everything we needed to enjoy a few meals in. Plus the kids loved that they could watch Netflix.