2/10 (非常に不満)
Carolyn L.
2022年8月4日
良かった点 : コミュニケーション
気になった点 : 清潔度、チェックイン、掲載情報の正確さ
Horrible experience
This unit was nothing like we had expected! It was filthy and roach infested! Pubic hair in the showers, holes and stains on the blankets! It was disgusting, furniture etc something you would expect from a $50/ night motel !The only bright spot was the manager, Eric, who was in Pensacola with a sick baby at the doctors, he was wonderful! He sent us to another unit in Gulf Shores. It was smaller, only 2 bedrooms, but was what we had expected to find in the first condo. It was crowded but manageable and we were able to finally enjoy our vacation. He said this unit would be closed until it had been completely refurbished. The only reason I didn’t give a 0 rating was because it’s not available. That and the fact that the property manager, Eric, was great!
Carolyn L.
2022 年 7 月に 6 泊滞在