This home is located in a nicely maintained, gated neighborhood with easy access to major highways, Disney World, restaurants and grocery stores. This community also has two outdoor pools and a recreational area, however, we did not access those during our stay. Instead, we enjoyed the private pool and hot tub at this rental. The private pool was the highlight of our rental experience. One suggestion would be for the owner to add a couple of safety bars to assist in getting in and out of the pool. There were none.
The layout and quality of the kitchen was decent. The overall design of the house worked well. The house also has a comprehensive security system. Detailed notes are provided to the renter.
Our rental contact, Mindy, responded promptly when contacted. While there, a toilet wasn't working properly and she secured a plumber the next day who promptly fixed the problem. Additionally, upon notification, she replaced a couple of baking pans.
Regarding disappointments, this house needs a thorough deep clean---all floors, baseboards, ledges, fans, windows, etc. There was a lot of dirt and dust. We did not report this since we did not want further disruption during our stay and this house cleaning would definitely take dedicated time! Secondly, all of the bedroom mattresses are of poor quality. We did report that but were told the mattresses were just "fine." Clearly, they were not. The queen mattress, especially, provided almost no support. Thirdly, the Sling TV service was sub par. Additionally, the TV's in the bedrooms are very small to view from the beds. One of the TV's was not working at all. Since we didn't watch a lot of TV while there, we didn't report the TV's during our stay.
Almost all the window blinds did not work correctly and there were some other smaller things I will share with Mindy via telephone.
With this additional attention, this house could easily be awarded a higher rating.