Owner was very prompt on communication. Upon arrival someone was parked in the reserved spot, she gave quick response and solution. 3 days in, the ac went out. She had someone out and it was fixed within an hour. The unit could definitely use a face lift. The baseboards definitely need new paint as do the doors. It made the overall appearance seem dirty inside. The living room chair is completely worn out and probably needs to see the dumpster at this point. The beds were comfy, big plus! I was disappointed that there was only one bar stool for the counter island. Cooking meals was a hassle due to limited amount of pots/pans but we made it work. I would highly recommend a new cleaning crew. The master ceiling fan looked as though it hasn’t been dusted in months. The floors were covered in sand and hair. Sweeping was the first thing I done upon arrival. I wish there had been a mop and an iron, but there wasn’t either in the unit. The beach items left to use was a nice gesture. We also left behind a wagon with beach toys for future kids to enjoy as well. Overall the stay was nice, owner was good, but if you’ve stayed at shores, then you know how that goes. Elevators still suck!