The Shores of Panama - Beachfront! 2nd Floor- 5 Beds, Sleeps 8 – No Elevators!

Thank you for taking the time to share your feedback. We're glad you enjoyed many of the features that guests consistently tell us they love most, including the stunning Gulf views, beautiful pool area, direct beach access, nearby restaurants, and especially the convenience of our second-floor location, which allows easy access without relying heavily on the elevators. We appreciate your comments regarding other aspects of your stay as well. Shores of Panama is one of the largest and most popular beachfront resorts in Panama City Beach, and experiences can vary throughout the property, particularly during busy travel periods. Guest feedback is always valuable and helps us continue to evaluate ways to improve the overall experience. Thank you again for staying with us. We're pleased you enjoyed the location, views, beach, and resort amenities, and we wish you the best in your future travels.

Donald, thank you for your feedback. I’m very sorry that the exterior stucco renovation work disrupted your Saturday morning. As clearly stated in the listing—and as I confirmed with you twice before your arrival—the building is undergoing scheduled renovations, which is why our rates are significantly reduced during this period. After we spoke on Saturday morning, I immediately texted you two options to help address the situation: you could cancel the remainder of your reservation for a full refund, or stay an additional night on Sunday at no charge when no renovation work was scheduled. I did not receive a response. I want future guests to be just as well-informed as possible, so as an additional precaution I’ve further updated the listing. For all bookings during the renovation period (currently scheduled to conclude in late February 2026), guests are now required to explicitly confirm that they are aware of the ongoing work before the reservation is finalized. We always strive to communicate transparently and support guests throughout their stay. I’m sorry the timing of the renovation impacted your visit, and I hope the steps taken—both before and after your arrival—demonstrate our commitment to responsible and attentive hosting.

I'm glad to hear that you had a nice stay at our condo and our property. The parking garage can be busy during dinner time. Our dedicated parking space is only one floor up so our experience has been that even when it is very busy and there are many cars coming and going it isn't a big deal and doesn't take that long to go in or out with our suv. The busy parking garage isn't anywhere near enough of an issue to impact the quality and enjoyment of our visits. Additionally, there are so many restaurants and attractions that are walkable, from right next door to under a mile away.

All of our other guests to date have rated our condo 5 stars. It is unfortunate that you didn't have a great stay. While we have never stayed at our condo in July, we have been there in April, June, September, and October (last week) and never experienced any issues with the stairwells or trash smell. None of our guests guests complained either. I'm not sure what you experienced, but I'm sure whatever it was could have happened at any large resort. We have gotten feedback about the parking garage being busy, but this is the case with just about all of the high-rise condos in the area, especially during check-in, check-out, and dinner time. This is something that shouldn't ruin your vacation or get a 2-star review. Our listing states that if you are not happy with the cleanliness of the condo reach out to us. We did not hear from you during your stay at all. Our feedback from other guests has been that the condo has been clean. Our resort has great amenities and arguably the best pool in the area, with that comes people and it being busy.

We’re sorry to hear that you experienced difficulty accessing the property. We always provide clear check-in instructions and multiple ways to contact us (our personal cell phone numbers and the VRBO messaging system). Unfortunately, we did not receive any communication from you before, during, or after your stay regarding the door code. We double-checked the code provided and confirmed it was correct and functional during your reservation period. We pride ourselves on being highly responsive, as many of our reviews reflect, and a quick call or message would have resolved this immediately. It’s unfortunate this misunderstanding occurred, but we will continue doing everything we can to ensure future guests have an easy and enjoyable experience.

Thanks for staying at our Condo Amy. We'd love to have you back.