This beach house is in a great location and very convenient if you don’t mind driving your car 4 miles to the beach where there is public parking. It is a pet-friendly home and neighborhood. The pool is close to the house and nice and clean.
Unfortunately, this home was not rental-ready to accommodate a family vacation, and we are rating it a 1 for many reasons. We made a list of things not working, missing, and broken and called John and John connected with the owner. John asked us to send the list in a text message to him. We sent everything in the message. He NEVER RESPONDED. To be clear, we only asked him to rectify anything in the list he could while we were there. We never asked for reimbursements or refunds; we just wanted to enjoy our stay. We tried to make things work with what we had since we had driven 3.5 hours to get here and taken time off from our busy schedules to enjoy this trip. The icing on the cake was when we scrolled down to the 1-star reviews to see if another family had experienced some of the same issues A YEAR AGO, which means nothing had been changed in a year. Had he at least acknowledged the issues or sent someone over to take a look or try to fix something, we would not have left a 1 star.
Family room furniture is uncomfortable not enough sitting furniture for our family to use.
Mattress in the master bedroom did not have a mattress cover and was heavily stained
Need clean pillows Need clean comforters Uncomfortable mattresses No nightstand lamps
Bathroom no floor mats, slippery Broken toilet seat No working toasters Dryer was not working (very inconvenient)
There are more to add to this list but there is not enough room in this review box.
We appreciate and enjoy every place we stay, that is why it was a disappointment
to see these things. It was even more disheartening to confirm our disappointment when we went back to read the low reviews of this place. Some of the same things we had issues with have been ongoing.
This is our first time using VRBO to rent, and we wanted to have a good experience, so we rent more using VRBO. I want to ask VRBO, should we trust your rentals for our future trips?