We have mixed reviews for our experience at this property. The views were fantastic/peaceful but the overall cleanliness/upkeep of the house and communication with the owner was a bit disappointing. We've stayed at over 20 VRBO properties over the years and this review has been our most challenging. To summarize:
Pros
- wonderful views & peaceful setting
- good initial communication with property owner prior to arrival
- property owner was kind enough to offer military discount (much appreciated!)
- fresh flowers were a good touch
Cons
- hardwood floors and towels were extremely dirty (e.g. on the first day we spilled a glass of water in the kitchen and when we cleaned it up with a paper towel, the towel came back black/filthy)
- washing machine leaked suds/water when used (the rubber seal was brittle/did not prevent leakage, we had to clean up after using)
- several appliances were inoperable (e.g. exhaust fan in bathroom, ceiling fan in bedroom, side porch light, front door lock, vacuum cleaner)
- rear porch furniture seemed very old and uncomfortable (e.g. the 2 person loveseat cushions did not have much stuffing left, the wooden reclining chair could not recline due to set screw missing (we found on floor on the last day and fixed this)
- our biggest disappointment was when we mentioned these issues to the property owner, who asked for our feedback, she got defensive and disagreed with our suggestions regarding recommended improvements (e.g.). 1) when we tried to clean the house on the final day to clean up the dog hair, the vacuum cleaner did not work. The owner told us we should have found the broom and swept up if the vacuum was not working, 2) when we suggested getting more comfortable furniture on the back porch, the owner commented that she would not get better furniture pieces just for renters to trash them, 3) when we pointed out that the bathroom exhaust fan was not working, she conveyed that it was working before we arrived and we should try again, 4) when we told her that the front door latch was very difficult to lock, she said we should not be using the front door and but just use the side door instead)
We wish it could have been a more positive review but, unfortunately, our experience did not warrant such.