We really wanted to LOVE this property. It's in the best location possible (short walk to ski-in/ski-out trail), the views from every room are spectacular, it provides the basic necessities (including, hand soap/lotion in bathrooms & salt/pepper in kitchen which was a nice extra), entry is convenient to allow kids to come and go as they please, lots of extra pillows/blankets, the heat worked and it had a cozy cabin feel. It really did check all the boxes.
But if you want extra critical feedback here are the things that really prevented me from giving this location 5 stars.
-Listing showed 1 queen pull out & 2 king beds. In reality it had the pull out and 1 king/1 queen.
-Couch pull out was so uncomfortable the kids slept on the sofa directly, not the pull out bed. It was actually missing springs.
-The carpet in the bathrooms weren't the greatest and were constantly wet.
-MOST IMPORTANTLY, communication with property manager is poor. We didn't hear anything from payment to literally 24-hrs before check-in. Meaning 3:00ish the day before which caused anxiety as we were traveling. We also had some things that needed to be addressed while there. They were taken care of in a very timely manner, but we never received confirmation that the text was received. The maintenance guy just showed up. They promised a rate reduction for the listing being wrong (king vs queen) and weeks out with follow-ups, we still haven't heard back.