Baytowne Condo w/ Furnished Balcony, Lagoon Pool, Hot Tub, Beach Tram, Gym

Thank you for taking the time to share your feedback. We have had the privilege of managing this property for eight years, and it is typically very well loved by guests. Concerns like this are uncommon so we take your review very seriously. We’re sorry to hear the noise on the deck affected your experience. The building uses a water-based HVAC system, and while the individual unit is maintained, the building’s cooling towers and related equipment are managed at the building level. At times, maintenance or normal operation of that system can contribute to noise outside, which is unfortunately outside of our direct control. Nevertheless, we apologize for any inconvenience this may have caused. Regarding arrival information, our records show that the access details were sent to the phone number on file two weeks before arrival, again three days before arrival, and again on the day of check-in. When we were contacted, we resent the information promptly. We otherwise did not hear from you during your stay, but we always encourage guests to reach out right away so we can assist whenever possible. We appreciate your feedback and are glad to have the opportunity to clarify! Thank you again for your review and we hope to see you again soon.

Dear Jimmie, Thank you for choosing to spend Father’s Day weekend with us and for sharing your wonderful feedback! We're delighted to hear that you enjoyed your stay and found the condo cute and convenient for walking to everything. We hope to welcome you back for more memorable trips in the future. Warm regards, Property Management Team, Beach Blue Properties, LLC

Katie, 5 Stars: Great location! This property is conveniently situated close to all the attractions and amenities we wanted to visit. We loved being within walking distance of restaurants, shops, and entertainment options. It made exploring the area so much easier and more enjoyable. Highly recommend for anyone looking for a centrally located place to stay! Best regards, Property Management Team Beach Blue Properties, LLC

Cammie, Thank you for the wonderful review! We’re thrilled you loved the unit and enjoyed the large balcony, beautiful bedroom, and convenient amenities. We’re sorry to hear about the water pressure and drainage issues; those were reviewed for service. We look forward to welcoming you back! Best wishes, Property Management Team Beach Blue Properties, LLC

Thank you for your positive review! Our housekeeping staff supplies enough household amenities to last a few days. Extended stay guests will definitely want to bring along a few toiletry items. It was great having you as our guest! We hope to see you again at the beach.

Thank you for reviewing your stay! We are delighted to hear you enjoyed the location of our unit and it's convenience to the wharf, golf, marina and tennis center. However, we are disappointed to hear of any issues you experienced while staying with us. We are shocked to hear of a bad odor in our unit as it was not reported by our staff prior to your arrival and we have been unable to recreate the smell. We can only guess that it may have been related to building maintenance occurring during your stay. Nevertheless, we are so sorry for this issue and for any inconvenience it may have caused. As for the mattress, we apologize it you were uncomfortable at any point during your stay; we will send a member of our team to assess the mattress and will be sure to pass this information on to the owner for further consideration. Lastly, we apologize if you were confused by the building instructions and codes provided. We seldom have guests that are unable to access this information and apologize for any trouble this may have caused. We have recently streamlined our guest check-in process to make it easier for guests to access information and are working daily to improve this system. Please note that we are always available by text, phone and email to answer any questions you have and are more than happy to assist you in any way we can. We hope you will accept our sincerest apologies and choose to return for an improved vacation experience. Thank you again for reviewing your stay and we hope to see you again soon!

Thank you for reviewing your stay! We are happy to hear you were pleased with many aspects of our condo and found our staff to be pleasant and helpful! However, we sincerely apologize for any issues you encountered with storage or deck access. We will pass your feedback regarding non refrigerated food storage on to the owner for further consideration. Regarding the maintenance issue with the HOA, we completely understand your frustration and disappointment. Unfortunately, we rely solely on the maintenance schedules provided to us by the HOA as the timing and execution of building maintenance is beyond our control. We want to reassure you that we share your concerns and have reached out to the HOA to advocate for more accurate information regarding scheduling and updates so we can communicate more clearly with our guests. Nevertheless, we deeply regret any confusion or stress caused by the uncertainty surrounding the maintenance schedule and apologize for this issue. We hope you will accept our sincerest apologies and choose to return for an improved vacation experience. We hope to see you again soon and thank you again for your review!