The property manager sent me an email that he would be in touch with me a day prior to our arrival for check in instructions. He never emailed any information regarding the room or check in after that initial email. The email said to call him if there were issues without a phone number provided. We almost missed the check in time at the property management location. I asked what we would have done had we come after 5:00pm, as the property manager didn’t respond to me when I asked nor provided after hours instructions. The desk lady had no idea what we would do. The room had a great view, but the room itself was not in good condition. There was an outlet sticking out from the wall, a blow up mattress with no pump, the hairdryer was broken, the oven light was burned out, the shower leaked and dripped constantly, the dryer on our floor was broken so we can to go up a floor back and forth to do laundry. On top of that they only provided a family of 5 one roll of toilet paper. The front desk lady said, “this is a vacation rental not a hotel, and you need to buy your own toilet paper.” That would make sense if we were renting for weeks on end but we were only staying the week.
The worst part was the noise. Constant parties either on or around the property all night long. We talked to the locals and Uber drivers and they mentioned this area was known for college kids to hangout and party. The price for this property is outrageous for what you get. We would have been better off staying at luxury hotel for what they charge to stay here.