ミニーコテージ- 美しい3ベッドルーム、温水プール/スパ、ビーチまで徒歩圏内

Hi Michelle, Thank you so much for your review and feedback. We are glad to hear you enjoyed the property and its great location near the beach. Regarding the pool, it is serviced once a week on Thursdays. Following your call to our office on Tuesday after your Saturday arrival, we spoke with you and sent a follow-up email for our records. The pool was then cleaned as scheduled on Thursday. Thank you again, and we look forward to hosting you in the future.

Hello Denise, Thank you for your review and feedback. We appreciate your comments and hope to host you again in the future.

Hi Tara- Thanks for your 5 star review and we are happy to hear you had a great stay! We will see you again next year!

Hi Karen- Thanks for your 5 star review and we are happy to hear you enjoyed the property! See you next year.

Good morning Iora, We are glad to hear you and your family enjoyed your time at the property and hope to have you in the near future. Warm Regards, Beach House Real Estate

Hello Angie, Thank you for your 4-star review and for taking the time to share your feedback. We are sorry to hear that these issues impacted your stay. We truly appreciate hosting you again and look forward to welcoming you back in the future.

We are so happy you enjoyed your stay and please come see us again in the future! Beach House Real Estate

Hi Carlo- Thank you so much for your 5 star review and we are happy to hear you enjoyed your stay! See you next year.

Thank you for your wonderful 5-star review! We are so pleased to hear you enjoyed your stay with us. We look forward to welcoming you back in the future.

Hi Dale- Thank you so much for your 5 star review and we are glad to hear you enjoyed the property! We hope to see you again next year!

Good morning Gerald, We are glad you enjoyed your stay with us! Thank you, Beach House Real Estate Team

Hi Sonya, We are happy you enjoyed the house overall and sorry about the miscommunication about the pool heaters. It does state in the description for the home and the paperwork we send: This luxury home has a fantastic private heated pool. Enjoy a nice meal from your BBQ grill or lounging out in the pool area while you soak up some Florida sunshine! ** If you would like to have your pool heated, we kindly ask that you please contact Beach House Real Estate at least 10 days prior to your arrival so that it ensures us ample time to fulfill your request. We do offer pool heat as needed as a courtesy to our guests at no additional charge. All of our pools and pool equipment are closely monitored by the pool company for your safety, we kindly ask that the controls not be tampered with- most of the systems are locked for this reason. Due to the island's strict 10pm noise ordinance, the pool heaters will not run overnight. Please remember, outdoor spas are not hot tubs (some properties have a spa, some have a hot tub). Generally speaking, our winter months are considered from November through April. During these months we do our best to ensure that the pools are heated to a temperature of 82 degrees. However, please be aware that even in Central Florida we do occasionally get cold spells that can send the temperatures down into the 30's for a few nights in a row. This will cause the pool water temperature to draw down to in the 70's and a pool pump will automatically shut down if the outside temperature gets too cold. The pump will then kick back on in the morning and begin re-heating of the pool back to 82, which may take several days depending on the severity of the cold spell. Ultimately, these situations are beyond our control. Other issues such as severe weather conditions, equipment malfunction, temporary loss of use of equipment or amenities due to maintenance purposes or other items do happen for time to time. Please be aware that Beach House Real Estate cannot issue refunds during your stay based on acts of God. However, please know that in the rare event of pool equipment malfunction during your stay, Beach House Real Estate will do everything in our power to expedite repairs as quickly as possible as we certainly want you to enjoy your heated pool and Florida sunshine to the fullest extent possible! Beach House Real Estate thanks you in advance for your understanding on this issue. Thank you, Beach House Real Estate

Hello David, We are happy to hear you enjoyed your stay. Thank you, Beach House Real Estate