For certain, a formal email will be sent. A brief review below. After spending more than $3,000 for this stay, I need some change back or, a complimentary stay. In short...
*The house needs painting and repairs...in other words,, a makeover and upgrades...holes in the walls, closet doors hanging off of the hinges, carpet was filthy upstairs. knobs missing from furniture, wall hangings off walls, blinds to patio door kept falling out. I have photos to validate my disappointment.
*TVs need upgrades. Cable service was OFF, we were not informed. We used our own firesticks to watch movies. Never even received instructions of how the tvs worked. The management was even unaware that the cable itself had no service. Ridiculous!
*The pool was never heated. It was one of the reasons we traveled so far for the holiday. They drained the spa and never returned to fill it back up. They lied and said the pool was heated the day of our arrival. Not true. It put such a damper on the entire weekend. They should not sell that service if the pool is not available.
*The trash can outside was FULL of trash from the previous renters.
*Had it not been for us making our own fun, in spite of, my 60th birthday would have been a ruin.