単にCBで最高のオーシャンフロント＆ゴルフパノラマビュー（そしておそらくどこでも）

Thank you for your review. We always are happy having wonderful, attentive guests stay at our condo. With our regards, Scott & Paula

We whole heartedly agree, and are glad you and your family enjoyed your stay. Scott & Paula

Thanks for your gracious comments. We always want to treat our guests in a way Paula and I would like to be treated when we go on vacation. Most importantly, I am glad we lived up to our representations, and your family had a wonderful stay. We love our condo, and while I knew you would, our property manager also gave you 5 *'s, and like so many of the wonderful guests we have had, your family is always welcome back. As always, with our regards. Scott / Cinnamon Sunshine

Jeff, thanks for your kind words. We are lucky enough to have a great condo, and work hard to keep it up so all our guests can truly enjoy the unit and their time. Your comments help reinforce we are doing it right, so again thank you. While I have no control over the weather, my wonderful wife will try her magical powers to convince mother nature the next time you hopefully stay at our place. With our regards, Scott & Paula

Genie, Thank you for your kind words. Paula and our cleaning staff try very hard to make sure our condo is super-clean and the kitchen has all needed amenities, and Paula and I are very pleased that our condo provided comfort and enjoyment. We very much look forward to you and your family staying again. With our regards, Scott

Thank you for your very kind words about our place; the condo location really "speaks" for itself. When our kids were young, our yearly beach vacation was always enjoyable, and we were fortunate to stumble upon this particular and unique condo. I very much want our guests to leave expressing your sentiments, so you have made our day. I owe much credit, however, to my wonderful wife, as well as our cleaning folks and our onsite property manager. We actually have 2 properties at Cinnamon Beach, and our cleaners and property manager are truly conscientious and great people that look out for our property and our guests. Again, we are trying our best, so thank you for your gracious words. Scott

Thank you for your kind words. Paula and I try our best to make sure you and your family have a relaxing, great stay, and great memories. With my regards, Scott

Thank you for your kind words. And I agree that the slider has become difficult to open and close, and we have already scheduled that to be remedied (we apologize for not having addressed that sooner). As to the pool side restaurant, it is seasonal, and I think you missed it by a week. I would have thought that info is on Google, and I will certainly add that to our narrative. Most importantly, both Paula & I are glad you enjoyed your stay in our vacation home. And we very much appreciate the feedback. With our regards, Scott & Paula

Thank you. With our regards, Scott & Paula

Dear Chris, We are sorry the beach rocks presented a problem. We try hard to be clear, and we will revise our VRBO posting to make it better. Unfortunately, hurricanes and Noreasters the last several years have cut into and removed some of the sand from the shoreline, and exposed these rocks (and you shouldn't swim in those areas except during low tide). As you mentioned, just south of the oceanside pool seems to be fine, but is a short walk. You all were wonderful guests, and we are glad you enjoyed the condo.

Thank you Judi. While we rent the condo to pay its bills, we also rent it because we want people to enjoy this extraordinary condo; and it is wonderful to know you and your family enjoyed it as much as we do. With our regards !

Tom, we try, so thank you for recognizing all of our efforts.

Dear Patrick, I am sorry that your family was unhappy with the resort, and particularly the beach. However, I respectfully disagree with your statements and representations. When a guest first books through VRBO, I try to personally call them to thank them for reserving, and let them know about the area, including the beach. For example, I want to let guests know Cinnamon Beach is a family oriented resort. I also let guests know that the golf course is private and that there are indeed rocks that have surfaced along parts of the beach at different times during the year. I agree that when I called you I told you there were “some rocks.” But you left out the rest of what I also said, as I specifically stated “if you want to swim in the ocean, you should swim south of the ocean side pool.” You seemed fine with my response then, and your discussion centered on how beautiful the condo looked. If you had wanted to cancel after I spoke to you, VRBO gives you 24 hours to do so, and we expand that to 48 hours, although, again, you never mentioned the rocks would be a problem. Until you left I could have given you the benefit of doubt that you didn’t pay attention to what I said to you if not for what else happened (and the fact you attributed statements to me in your review that I just did not say). During your stay you contacted me three times, and only on the day before your check-out (and after I had to decline your late check out request) did the rocks become a complaint. After I emailed you that we could not accommodate a late check out because we had a new guest arrival that upcoming Saturday afternoon (and our cleaning staff needed the time to properly clean), you apparently then became upset. You then subsequently called to start vehemently complaining about the rocks, although it was the first time you said anything to me about it. I listened to you, asked what you wanted me to do, and you again simply continued to obnoxiously complain. After several minutes I indicated I had to go (which I did because I had interrupted a meeting to take your call), and I was tired of being berated. My wife and I try hard to make sure everyone has a wonderful stay. We were able to gladly give you an early check-in (because we had personally stayed right before you, and we left early after my wife did a lot of extra cleaning so your family would find a wonderfully clean condo). During your stay you had called about wanting to get into the community workout room at 5 am rather than 6 am, and complaining about having to wait at the guard gate (while permanent residents with decals can go through a separate lane without waiting). I also did what I could, immediately getting you a passcode to enter the work out room earlier, and also found out and let you know there was a new gate guard who had just started your week (which may have explained why some of the extra delay). Unfortunately, your behavior in departing our condo was simply deplorable: you left a disgusting mess with all three toilets unflushed, including clogging one. Plus you more or less “trashed” our entire condo. Your review attacking my character is one thing, but taking the actions you did, and essentially attacking the cleaning staff, is incomprehensible. When my property manager told me about you trashing the condo in departing, my manager also said that when he helped you on Tuesday of your stay, you had expressed to him how great the place was. When you called on Friday complaining, I simply took it, thinking at the time that you just don’t listen well. Analyzing it after the fact, however, I now realize I was wrong about you. At this point I can only say that I am sorry if your wife and children found the resort unenjoyable. I will rely on our other reviews to support my character. Scott