I am very sorry to have to give this review, we are a family that likes to travel and we had always had good experiences with Vrbo, but this time it was not like that, to begin by arriving to check in, the man who received us seemed very busy talking with A woman , immediately told us that we had booked through third parties (I have no idea why he told us that )gave us the cards and sent us to the room .. oh disappointment when we got to the room, the Door was literally broken, it did not close and the closet door was about to fall, where the bathroom curtain was hung, it was only patched, the furniture was old about to break, and the most horrible thing, the bathroom had pee stains in the seat, and many other things that would take me a long time to write, but I have photos of everything ... I went back to the lobby and asked him to speak to the manager, to which he replied that he was not there, I asked him to give us different room and I he ask the reason, I showed him all the photos and he agreed to give us another room, which was decent but still did not meet my expectations, we never knew that they offered takeaway breakfasts, or anything that the hotel offered, no information at all. When the day came to leave, we went down to the lobby there was another man and very rudely he handed me the paper, no thanks no good night no nothing, just very bad experience