Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We were repeat customers of EMRVacation Rentals. As well, this was our third stay in The Reef in the James Bay area of Victoria. The proximity of this building to the Inner Harbour and downtown Victoria is ideal. If you are a walker access to the waterfront, local restaurants, event centres, parks, and pubs is excellent. The Harbourview Executive suite suited our needs and was well outfitted for our one month stay. EMR provided a seamless rental, payment, greeting, and close-out process. The only issue was that we were expecting the unit to be 'pet free' and found that the previous renters had their pet dog with them. My wife has a pet allergy. Normally a through housekeeping clean-up would rectify this, but from what we understand the previous renters did not leave at the designated time. The housekeepers had to do their clean-up while they and their dog were still there and were not able to deal with all the dog hair on carpets, furniture, and the balcony. We ended up doing our own clean-up and EMR took an area rug away and replaced the balcony chair cushions. (Note: EMR offered to do a mid-stay clean but we declined.) Otherwise our stay was great and would definitely recommend the property to anyone wanting to stay here.