ミストラル6-ガルフフロント-シークレストビーチ

Thank you for your feedback. We are glad you enjoyed the location, but we sincerely apologize for the confusion and stress caused by the last-minute change due to construction. We understand how frustrating that must have been. We are also sorry the direct beach access from the first-floor unit was not available as expected. We understand how important that was to your stay. Your comments are appreciated and will be shared with our team as we work to improve the guest experience. Warm Regards, Benchmark Management

Hi Kirra! Thank you so much for your wonderful review! We're delighted to hear that you enjoyed the spacious accommodations and found everything you needed during your stay. It's fantastic that the proximity to the beach added to your experience. We appreciate your feedback regarding the noise from the neighboring hotel, and we will look into ways to address this for future guests. We hope to welcome you back soon for another relaxing getaway! Sincerely, Benchmark Management

Thank you for your review! We are so glad to hear you loved the location with it being just steps from the beach really is hard to beat. We appreciate your honest feedback about the home as well. While we are glad you felt we re making the most of the space, we will definitely keep your comments in mind as we continue looking for ways to update and improve the property. We hope to welcome you back again soon for another beachside stay! Regards, Benchmark Management

Thank you for your kind words, Janice! We are so glad you enjoyed the beautiful view and peaceful location. It is wonderful to hear the rental had everything you needed. We look forward to welcoming you back soon! Kind regards, Benchmark Management

Virginia, thank you for your wonderful review! We are delighted to hear that your experience with us met all your expectations and that you had a great time. We look forward to welcoming you back for another enjoyable stay. Warm regards, Benchmark Management

Hi Jason, Thank you for sharing your feedback on the Mistral condo. We were so happy to have you and are so grateful for your response. We do our best every day to bring our guests the best vacation experience. We can’t wait to see you again. Sincerely, Benchmark Management

Thank you for your review Jacque! We are so glad to hear that you enjoyed the condo and the beautiful beaches in the area. It sounds like your pup had a great time exploring the walking and bike trails! We appreciate you choosing to stay with us and hope to welcome you back for another wonderful trip in the future. Safe travels! Regards, Benchmark Management

Thanks for staying with us at this unit Esther. We are thrilled that you loved the view from the balcony as it is truly beautiful! Thanks as well for highlighting the cleanliness of the unit; as we truly do our best to ensure that our units are properly maintained. We are also pleased that you loved the proximity of the unit to the local hot spots! We do hope we can welcome you again soon for another lovely vacation experience! Thanks again for booking with us! Regards, Benchmark Management

Thank you for your kind words. We are pleased to hear that you enjoyed the unit and its beautiful views. We always strive to provide responsive service, and it is rewarding to know that it made a difference in your stay. If you have any further feedback or need assistance in the future, please feel free to reach out. Sincerely, Benchmark Management

Thank you, Kim, for taking the time to share your feedback! We're delighted to hear that you and your husband had a wonderful stay with us. Our beachfront location is indeed a special feature, and we're thrilled to know that you appreciated the proximity to the cutover to US 98 and the new Publix. We understand that the steps to the beach can be a bit challenging, but we're glad you understand that this is common for beachfront properties in the area. Your comfort and enjoyment are important to us, and we hope to welcome you back for another beachfront getaway in the future. Thank you for choosing us for your stay! Regards, Benchmark Management

Hi Tricia, Thank you so much for taking the time to share your experience. We value your feedback! We are pleased to hear that the property was to your liking and it suited your needs well. I will pass along the suggestions for the bushes and the updates to the bathroom. We hope to have you come stay with us again soon! Sincerely, Benchmark Management

Hi Miranda, Thank you for sharing your feedback on Mistral Condos. We were happy to have you and are so grateful for your response. we have passed on your comments on the bushes off the back porch, which seems to be an easy fix and request. If at any time you are staying with us and there is something we can do to make your stay better please let us know. We work hard each and every day to bring our guests the best vacation experience. We can’t wait to see you again. Sincerely, Benchmark Management

Thank you for staying with us and for your valuable review. We truly appreciate your feedback. We apologize for the internet issues you experienced. While most of our properties have internet access, service can sometimes be affected by factors beyond our control, such as weather and device compatibility. When guests report internet problems, we always attempt to troubleshoot first. If that doesn’t resolve the issue, we reach out to the relevant internet provider. However, since they are a third party, we cannot control their schedule. We are actively working with them to enhance our internet service, as we understand its importance to our guests. We also appreciate your comments regarding the paint, bed, sofa, lighting, and kitchen utensils. Your feedback is invaluable and helps us address areas needing improvement. We hope to welcome you back soon for a much better experience. Regards, Benchmark Management

Hi there, we are so happy to hear that you enjoyed your stay with us at Mistral. We do our best to maintain these properties and to provide our guests with a lovely beach vacation experience as such we truly appreciate this feedback. We hope we can welcome you to stay with us again for another amazing beach vacation experience. Thanks again for choosing to stay with us! Regards, Benchmark Management

Thank you so much for your feedback! We are so glad that you enjoyed your stay in Mistral 6! We will pass the recommendations about the utensils and kitchenware along to the correct department for review. Mistral 6 is certainly a great unit, we hope that you'll stay here again! Thank you, Benchmark Management.

Hi there, thanks for staying with us at this unit at Mistral. We also thank you for providing this feedback. We are happy to hear that you found the condo good. In regards to the bathroom, please note that all our listings highlight the number of bedrooms and bathrooms we have at each unit and highlights this unit as a one bedroom one bathroom. We are so sorry that you experienced issues with phone service. We have not received any reports regarding this before, however we will reach out to the relevant parties to make the necessary checks. In regards t our customer service, we do pride ourselves on providing excellent customer service. We are terribly sorry that you did not have a good experience with the team. We have measures in place to ensure this does not happen again. Please know that customer satisfaction is our priority! and your feedback will help us improve the quality of service provided to all our valued guests. We are committed to delivering the exceptional stay we know we can. We hope to see you again soon! Regards Benchmark Management

Sally, Thank you for sharing your experience! We're thrilled you enjoyed the oceanfront unit and the outstanding outdoor area. We look forward to welcoming you back, perhaps in a top unit next time! Regards, Benchmark Management!

Nazia, We are delighted that we have provided you with a 5-star vacation and hope to continue doing so! We regret any inconvenience the sliding doors may have caused and, are extremely humbled that we resolved the issue promptly. Our Mistral 6 unit is always a great pick for sunset lovers, as the coming up and the going down of the sunset is breathtakingly beautiful to watch from the balcony! It was a pleasure hosting you, and we anticipate your next beach vacation with us! Sincerely, Benchmark Management

Thank you for staying with us! We are glad to hear you enjoyed the location. However, we apologize for the inconvenience with the inoperable Wi-Fi. While most of our properties offer internet access, we cannot guarantee connectivity due to factors such as service from an outside vendor or issues with personal devices. If the internet is down, we will do our best to troubleshoot and contact the relevant third-party provider, but please understand that we have no control over their schedule. We wish we could have resolved this sooner. We also apologize for the issues with the sliding back door and will ensure this is addressed for future stays. Your feedback regarding the bathroom has been noted, and we will make the necessary checks and adjustments to prevent these issues in the future Regards, Benchmark Management

Hello Michael, Thank you for your feedback. We’re sorry to hear about the internet issues and communication difficulties you experienced. We take your concerns seriously and will address them with our team to ensure improvements. We apologize for the inconvenience and appreciate your understanding. Best regards, Benchmark Management

Barbara, We appreciate you taking the time to review your trip with us at Benchmark Management. We are glad you enjoyed our property and its location, but we are sorry to hear you experienced a few issues with the internet and beach service during your stay. Our records show that we were never contacted regarding those issues. We always recommend contacting us if you have any questions, we would be glad to assist in making your vacation pleasant and hassle free! We hope you choose to book with us again at Benchmark Management, we would be glad to have you. Sincerely, Benchmark Management.

Thank you for your thoughtful review! We are delighted to hear that you enjoyed the location and found the condo clean and comfortable, especially with the proximity to the beach. It is great to know that the living room area provided ample seating and that you appreciated the fully stocked kitchen and supply of bath towels. We appreciate your feedback regarding the bed and the closet. We will look into both matters to ensure future guests have a more comfortable stay. We also understand your concerns about the Wi-Fi connection and will investigate ways to improve the signal. Although we cannot control the Verizon cellular signal in the area, we are sorry for the inconvenience this caused. While we do not provide condiments like seasonings like salt and pepper, we will look into possibly replacing the toaster. Lastly, we apologize if the cleaning staff arrived earlier than expected. We will review our departure procedures to ensure they align with guest comfort. Thank you again for your stay, and we hope to welcome you back in the future! Sincerely, Benchmark Management

Cody, thank you for choosing to book with us and for taking the time to leave this review. We deeply regret that we were unable to provide the vacation experience you desired and deserved. Your feedback is invaluable, and we will utilize it to enhance our services for you and our upcoming guests. After receiving reports about the issues during the early hours of the morning, we assured you that assistance would be provided the following day. We offered to aid with all the services available, but unfortunately, they were declined by you. As a result, you concluded your stay without affording us the opportunity to address the issues. Additionally, we extended compensation for both your current and 1 future stay. While it might not have been a complete fix, we believe we took every possible step to assist during the situation. This incident does not align with the true essence of the 5-star vacation experience we strive to offer. We sincerely hope you will grant us another opportunity to serve you better in the near future. Best regards, Benchmark Managemen

Thank you, Kathy, for taking the time to leave feedback. We apologize for the disappointing experience you had during your stay at Mistral. Your feedback is important to us, and we're truly sorry for the inconveniences you faced. This is not the level of service we aim to provide. We'll take your comments seriously and work to address the issues. After investigations, we did see that our team reached out to you prior to arrival and informed you that we are awaiting a part from a 3rd party. We do apologize as this delay was something we truly could not avoid. We are also pleased to inform you that it has now been fixed. We appreciate your input and hope to have the opportunity to regain your trust in the future. Regards, Benchmark Management