ミストラル10-ガルフフロント-シークレストビーチ

Thank you for your review and for choosing to stay with us. We are delighted to hear that you enjoyed the private boardwalk, beach access, and the spaciousness of the condo. We sincerely apologize for the issues you encountered during your stay, including the cleanliness concerns, the loose electrical outlets, the drywall repairs, the insects, and the inconvenience caused by the door lock. This is not the experience we strive to provide, and your feedback has been shared with our housekeeping and maintenance teams so these items can be addressed. We appreciate your patience while our on-call team assisted with the lock issues, and we are glad we were able to provide support when needed. Thank you again for your valuable feedback. We hope to have the opportunity to provide you with an even better experience on a future visit. Warm Regards, Benchmark Management

Thank you so much for your kind review! We are thrilled to hear that you and your daughters had a great time and found the setup easy for your getaway. It is wonderful to know the beach access worked out perfectly for your family. We doagree, it is one of the best parts of staying here! We would love to welcome you back anytime for another relaxing trip. Warm regards, Benchmark Management

Hi Karen! Thank you for the 5-star review! We're so glad to hear you had a great time. We’d love to host you again on your next trip! Warm regards, Benchmark Management

Timothy, Thank you for such a glowing review of your recent stay with us at Benchmark Management! It is our goal here at Benchmark to provide our guests with a 5-star vacation, and we are glad to see we did just that for you! We hope you choose Benchmark Management for all your upcoming trips to the beach; we would be honored to have you! Sincerely, Benchmark Management.

Jordan, It is always heartwarming to hear the feedback of our guests. Your satisfaction means a lot to us at Benchmark, and it's remark like yours that reminds us we are doing a great job. Mistral 10 is undeniably one of our best gulf front properties! The breathtaking view from the balcony, coupled with the fresh breeze from the gulf, is pure bliss. We wouldn't hesitate to host you again! Sincerely, Benchmark management

Hi Karen & John! Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you enjoyed the condo, the beautiful beach view, and the convenience of access. It’s great to know our team could help make your stay smooth and enjoyable. Your recommendation truly means a lot, and we’d love to welcome you back for another visit in the future! Warm regards, Benchmark Management

Thank you for taking the time to share your feedback Katharine. We are glad to hear you enjoyed the condo, and we truly appreciate your helpful comments regarding the couch and mattress. Comfort is very important to us, and we will share your feedback with the proper parties so the necessary checks and changes can be made. Your feedback helps us improve, and we hope to have the opportunity to welcome you back for an even better stay. Warm Regards, Benchmark Management

Marcia, Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing our Mistral 10 unit which is professionally decorated with impressive finishes and is a place to sit on the balcony and enjoy warm gulf breezes and sunsets. We look forward to hosting you for many years to come! Sincerely, Benchmark Management

Sharon, It is always heartwarming to hear the feedback of our guests. Your satisfaction means a lot to us at Benchmark, and it's remark like yours that reminds us we are doing a great job. Mistral 10 is undeniably one of our best gulf front properties! The breathtaking view from the balcony, coupled with the fresh breeze from the gulf, is pure bliss. We wouldn't hesitate to host you again! Sincerely, Benchmark management

Mindy, we are so glad you enjoyed your stay! We do our very best to make sure our guest have the best vacation possible. We hope you are able to make it back soon! Thanks for coming to see us! Benchmark Management

Thank you for your kind review, Tamara! We are thrilled to hear that you had a wonderful stay and enjoyed the location. It is great to know that you found our team responsive and easy to work with. We agree that the week after Labor Day is a perfect time to visit, with fewer crowds and a peaceful atmosphere. We look forward to welcoming you back in the future! Sincerely, Benchmark Management

Thank you for taking the time to leave a review, Edward. We are delighted that you enjoyed the picturesque view from the second floor and found the location convenient. We are also pleased to hear that you felt the unit offered good value. We hope to welcome you back in the future. Sincerely, Benchmark Management

Thanks for staying with us at this unit. We are happy you found the location great and that you were pleased with how well stocked the kitchen was. We do our best to ensure the kitchens are stocked with utensils, glassware and cookware. We are also available to deliver any item you need for cooking once we have them available. On the other hand; we do apologize that you did not have an overall great experience. Please note that there are some issues that are handled by the HOA or third party companies. Due to them being external, we have no control over their work schedule. We do however aologize for any inconvenience you experienced as it is always our aim to resolve any issues guests experience as quickly as possible. Our team will reach out to the relevant parties to make the necessary checks and changes to ensure that this will not be an issue for future stays. We thank you again for choosing to stay with us and do hope we can welcome you again for a much better vacation experience we know we can provide. Regards Benchmark Management

Thank you for staying with us and for taking the time to leave this thoughtful review, Sherry! We are elated to hear that you enjoyed your stay at Mistral 10, and we are quite pleased that you were able to appreciate the amenities that we thoughtfully included in the unit. We look forward to hosting you again soon. Regards, Benchmark Management

Thank you for your positive feedback, Brian! We are glad to hear that you had a great experience and enjoyed the cleanliness, updated space, and wonderful view. Regarding the Wi-Fi issue, we appreciate your understanding. We had to call in our third-party service provider, and the connection is now fully restored. We also apologize for the inconvenience with the patio furniture. The broken chair has been temporarily fixed, and we are currently awaiting its replacement. We are happy that the weather was perfect and that you enjoyed your overall experience. We hope to welcome you back again soon! Sincerely, Benchmark Management

Pablo, Thank you for sharing your feedback. We were honored to have you and are so humbled by your response. We work hard each and every day to bring ours guests the best vacation experience. We can’t wait to see you again. Sincerely, Benchmark Management

Thank you so much for your feedback, Tim! We are very happy to hear that you enjoyed your vacation with us! The views at Mistral 10 are hard to beat! We do apologize for the inconvenience of the coffee filters and salt/pepper shakers, we do not usually supply those amenities! We will pass your concerns along regarding the wine glass situation! The beach chairs included are definitely a plus! We do hope that you will join us again real soon for more sunsets on the beach! Kind regards, Benchmark Management

Mark, we were so honored to host you and are so humbled by your response. We are so glad you had a positive experience overall, with the cleanliness, amenities, and location of the place. The private beach being well-maintained and not overcrowded is definitely a plus for a relaxing stay. We do apologize that our guide had the incorrect internet information, but it's great that you were able to find the correct details on the router sticker. We hope you consider extending your stay next time to fully enjoy the amenities and the beautiful location. We look forward to hosting you again! Kind Regards, Benchmark Management

Hi Megan! Thank you for sharing your experience. We’re glad our team was able to assist during your stay, and we sincerely apologize for the maintenance concerns you encountered. The issues with the sliding door, AC, and electrical items have been communicated to both the management and maintenance teams to ensure they are properly addressed for future guests. We also appreciate your feedback about the kitchen supplies. While we provide a starter set of essentials, we understand how having additional basics on hand can enhance comfort. Your input helps us improve, and we hope to welcome you back for a better stay in the future. Best regards, Benchmark Management

We are so delighted to hear that you enjoyed your stay with us at Mistral. Your feedback regarding the furniture and toilet paper have been taken into account. Please note that it is always quite a task to furnish vacation rentals as each person has their unique preference. We will however make the necessary checks and changes. The toilet paper is apart of our complimentary starter kit, which as the name suggests is not meant to last for the duration of the stay. We do however value your feedback. We want to thank you again for choosing to stay with us. We do hope we can welcome you again soon for another lovely vacation experience. Regards Benchmark Management

Hello Marla, We're truly sorry to hear about your situation and the disappointment it caused. While we do have policies in place, we always aim to find fair solutions for our guests, especially during extenuating circumstances like illness. All our agents do an exceptional job of offering our trip insurance for cases like this, as we cannot predict the future. Additionally, you contacted us on the day of arrival, which wouldn't have given us any time to try to assist. We hope you understand that this was also beyond our control. Should you decide to give us the chance in the future, we would appreciate it if you could stay and provide a rating based on the conditions of our service and the property itself. Regards, Benchmark Management.

Thank you for your feedback. We are truly sorry to hear that your experience did not meet your expectations. The comfort and safety of our guests are our top priorities, and we take comments like yours seriously. We have shared your concerns with our maintenance and housekeeping teams so they can inspect and address the issues you mentioned, including the AC, porch, and back door. While we wish your stay had been more enjoyable, we appreciate you bringing these matters to our attention so we can make improvements for future guests. We understand you were upset about the parking rules and regulations; however, these are set and enforced by the property’s HOA and apply equally to all guests and owners. While we know they can be inconvenient, they are beyond our control, and our team does its best to communicate them clearly in advance. We work very hard to maintain a high level of service, and it is disappointing to receive a one-star review based solely on policies we cannot change. Sincerely, Benchmark Management

Tom, thank you for taking the time to leave us a review. We appreciate your feedback. We are sorry to hear that the bed did not meet your comfort level during your stay. Finding the perfect mattress during vacation can be challenging. We are also sorry to hear that there were items needed in the home. Had we been notified we would have been very happy to bring those items to you. We are so glad to hear that despite these minor issues you were still able to enjoy your stay. It was a pleasure to host your family and we look forward to hosting you again.

Susan, Thank you for staying with us at this beautiful property! We apologize for any concerns you had to endure during your vacation. We pride ourselves on providing superior customer service and a stress-free stay for our guests. We are so sorry that we fell short of that expectation. We have taken your feedback into consideration and discussed it with the proper departments to ensure we are representing our company to the standard of excellence we are known for. We would love for you to give us another chance to provide you with a complete 5-star beach vacation. Sincerely, Benchmark Management