We had a wonderful stay at beach retreat seashell cottage #105 rental! The location was perfect, the home was clean and comfortable. We loved being so close to the beach with an ocean view and private beach access! We did have an unexpected issue with a broken mattress during our stay that we noticed the first night of our stay, but what really stood out to us was how quickly and professionally the owners and management company responded. They were extremely communicative, attentive, and addressed the situation right away to make sure we were taken care of. I sent an email out the first night I noticed the broken mattress, manager came by first in the morning to check the problem, and we got a new mattress replaced that same day. They handled the situation very promptly.Things can occasionally go wrong during a stay, but it’s the way they are handled a situation that makes all the difference— it was a good test to see how they handled things to make things right and they passed the unexpected test! We truly appreciated how responsive and accommodating everyone was. There was great communication between the property management company and the owners. The property management company was also easy to talk with. We will absolutely stay here again and highly recommend this rental!