6/10 (普通)
Lisa H.
2025 年 10 月 27 日
良かった点 : チェックイン、ロケーション、掲載情報の正確さ
We were very much looking forward to our vacation at this property. The house looked perfect in the pictures and was very nice but definitely needs some work done. When we arrived the downstairs was a toasty 77 degrees and when I contacted the property owner that evening it wasn’t until two days later at 9:00pm that the person showed up to fix the air conditioning. There was a yellow jacket infestation above the outside of the garage that I let her know about also at the same time and even sent a picture and that was still there when we left eight days later. I let her know on Sunday that the jets on the hot tub were not working correctly. I let her know again on Wednesday and was told she was going to contact her pool company to have someone come out. We were there until Sunday morning and no one ever showed up. In the master bathroom that leads out to the pool area there was a lot of dead bugs laying around in the shower, tub, around the sinks and at the door coming in from the outside. Piece of plaster had fallen from the ceiling in one of the upstairs bedroom and was lying on the floor when we got there. Dishwasher didn’t work but she did have a serviceman come out and get that fixed. For the money that we spent to stay here and the extra for the pool heat, we were expecting the house to be in much better condition. I understand things come up unexpectedly but obviously with the bugs and plaster on the floor no one had been into check the house before we arrived.
Lisa H.
2025 年 10 月に 8 泊滞在
