Overall the condo was nice, clean, and very spacious. The view and location was excellent. Boardwalk was one of the better places I've stayed in Panama City.
The issue was Real Joy and the customer service we received. We were told we couldn't check in early, and then that we could when cleaning was done which would be no longer than a hour, called back in a hour and a half and was told no way a early check in was happening. Very frustrating. One of the box fans provided didn't work (they did bring another one) - and one of the sinks in the master was clogged, neither of those issues were a huge deal.
We also had issues with the TV service the entire time we was there, although most people do not go on vacation to watch tv, with toddlers & small children it was a necessity. we called twice about the issue someone came out the next morning and got it working for a few hours... then it stopped working again, called again spoke to a very unpleasant representative named Jeremy who was extremely rude- the company did send a Easter basket for the trouble and rude employee, which was generous, but then the TV stopped working again in ALL three bedrooms. The whole ordeal would have been less frustrating if I had received better customer service through it.
I would personally never stay in a condo through Real Joy again just based off the customer service I received.