Unfortunately, our stay got off to a terrible start. After a full day of travel from the East Coast, flying into Las Vegas and driving to St. George, we arrived to find the house had not been cleaned after the previous guests. Sheets and towels were piled up, and the house was dirty. There was no way we could reasonably stay there. We immediately contacted the owner and received no response and then contacted the property management company, but they had no alternative accommodations available. We were assured they would cover the cost of hotel rooms, so we began calling around to find somewhere to stay. With several major events taking place in St. George, most hotels were booked. We ultimately had to split our group between two hotels, creating considerable inconvenience and disruption. In the end, after numerous back and forth communications with the management company, we ended up only receiving partial reimbursement for the hotel expenses instead of the full amount as promised. The entire experience was frustrating and disappointing.