We had a pretty unpleasant stay through the week and we have YET to hear back from management or anyone for that matter!!
Upon checking in, the security/fire alarm(s) began going off and we initially attributed it to incorrectly disengaging the pool door as it eventually went away. But no, to our demise while in bed/sleeping more than once we were awaken abruptly!! We had an itinerary and spent a good bit of time at beach so managed to ignore it but the noise pollution was UNBEARABLE! The worst part is that in their internal records, this was recorded as actively happening before we even checked in!
Fast forward, and it became more and more constant and our relaxing getaway time was ruined, not to mention work calls that were constantly interrupted. Eventually spoke to property management and someone came at midnight to get issue resolved. Also looks like their state regulated pool alarms were not functional. Hmmm.
To this day, a week later, STILL waiting for someone to reach out, after our constant attempts at communicating, on how they intend to remedy the injustice in our expected peaceful stay.