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素晴らしいヴィラ！ ビーチに近い！ 静かなロケーション！ 最高の5つ星の1つ!!!!

Awesome Villa! Close to Beach! Quiet Location! One of the Very Best- 5 star!!!!

素晴らしいヴィラ！ ビーチに近い！ 静かなロケーション！ 最高の5つ星の1つ!!!!の写真ギャラリー

施設の敷地
プール
屋外ダイニングエリア
ビーチ
客室

口コミ

10段階中9.8
最高に素晴らしい
ベッドルーム 2 室バスルーム 2 室以上定員 6 名

人気の設備とサービス

  • プール
  • 敷地内のホットタブの数 - 1
  • 敷地内駐車場あり
  • キッチン
  • 洗濯機
  • 冷房

客室 & ベッド

ベッドルーム 2 室 (定員 6 名)

バスルーム 2 室、ハーフバスルーム (トイレ / 洗面所) 1 室

バスルーム 1

バスルーム 2

バスルーム 3

その他のスペース

テラスまたはパティオ
ポーチまたはベランダ
キッチン
バルコニー
ダイニングスペース

この施設について

素晴らしいヴィラ！ ビーチに近い！ 静かなロケーション！ 最高の5つ星の1つ!!!!

フェアウェイズアットマウナラニは、ハワイのコハラコースト沿いにある有名なマウナラニリゾートにある、豪華なゲートコミュニティです。 マウナケア、コハラ山脈、溶岩原、揺れるヤシの木、そしてビーチまで歩いてすぐの景色をお楽しみください。

これらのタウンホームは休暇を楽しむのに最適な場所です！ この高級レジデンスは、マウナラニとフェアモントオーキッドという2つの世界クラスのリゾートの中間に位置しています。 これらのリゾートはそれぞれ、世界で最も美しいビーチの1つに位置しています。マウナラニビーチは、白い砂浜、澄んだ青い海、そして大自然が提供できる最高の気候です。

これらのタウンホームは花崗岩のカウンタートップと最高級の仕上げを誇っています。 各ベランダでバーベキューについて言及しましたか？ ゲストプールエリアにはバーベキューや日陰のあるエリアがあり、座って本を楽しむことができます 各ユニットには洗濯機/乾燥機とステンレス鋼の器具があります。 2つのチャンピオンシップゴルフコースでスイングを練習したり、ビーチで日焼けをしたりできます。 家族全員のためにすることがたくさん！

トミーバハマレストランで最高の食事を楽しんだり、ギフトショップでお土産を購入したりできます。 すべての素晴らしい高級ショッピングやその他のレストランから選択することは言うまでもありません。 みんなにとって楽しい！
開示：私はハワイ州の不動産業者でもあり、納税者番号はTA-206-755-0208-01です。
他のプロパティをご覧ください！
848068
206890
11826
210469


日付を指定して料金を検索

類似した宿泊施設

プール
Palm Villas at Mauna Lani B1, Spacious 3BR condo with Private Beach Club Access
Waimea
  • プール
  • ホットタブ
  • キッチン
  • 洗濯機
10 段階中 10.0、最高に素晴らしい、(12 件の口コミ) 件の口コミ
Palm Villas at Mauna Lani B1, Spacious 3BR condo with Private Beach Club Access

ハウスルール

チェックイン : 15:00 以降

代表者の最低年齢 : 18 歳

チェックアウト : 10:00 より前

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お子様

子供の利用可 : 0 ～ 17 歳

Families are always welcome!

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イベント

イベント可 : 誕生日パーティー

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ペット

ペットとの宿泊不可

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喫煙

喫煙不可

重要事項

ご宿泊に際して

施設の登録番号 : GE-206-755-0208-01, TA-206-755-0208-01, 1234567890000
施設番号 : 26201vb
施設の定める利用規約に従って、追加ゲスト料金がかかる場合があります
場合により、チェックイン時に政府発行の写真付き身分証明書と付随費用精算のためのクレジットカード / デビットカードのご提示、または現金でのデポジットのお支払いが必要です
宿泊施設への要望は、チェックイン時の状況によりご希望に添えない場合があり、内容によっては追加料金が発生することがあります。対応は確約ではございませんのでご了承ください
敷地内でパーティーおよびイベントの開催が可能です (誕生日パーティーを含む・最大参加人数 : 12 名)
施設における一酸化炭素検知器の有無について、オーナーから情報提供はありません。ポータブル検知器の持ち込みをご検討ください
施設における煙感知器の有無について、オーナーから情報提供はありません

周辺地域について

カムエラ

このバケーションホームは、カムエラのビーチの近くにあり、山間部に位置しています。アクティビティを楽しむなら、マウナ ラニ リゾート ゴルフ コースやフォー シーズンズ リゾート フアラライ ゴルフコースがおすすめ。地域の自然に心癒されるなら、マウナラニビーチやハプナビーチ州立レクリエーションエリアはいかがでしょう。イベントやスポーツ観戦を楽しみたいなら、ラトガース・テニスセンターへ行ってみましょう。人気のナイトスポットを楽しむなら、アンナランチヘリテージセンターがおすすめです。 カヤック、シュノーケリングといったウォーターアクティビティのほか、乗馬、ハイキング / サイクリング トレイルなどのアウトドアを楽しむことができます。
カムエラのバケーションホームをもっと見る新しいウィンドウで開く
地図
Kamuela, HI

周辺情報

  • グレート 4-D ムービーライド - 徒歩 15 分 - 1.3 km
  • マウナ ラニ リゾート ゴルフ コース - 車で 2 分 - 0.8 km
  • マウナ・ラニ歴史公園 - 車で 2 分 - 0.8 km
  • プアコ・ビーチ・ドライブ - 車で 4 分 - 1.6 km
  • フランシス H.I'i ブラウン ノース ゴルフ コース - 車で 4 分 - 1.6 km

交通案内

  • ワイメア コハラ空港 (MUE) から車で 34 分

レストラン

  • ‪Lagoon Grill - ‬車で 15 分
  • ‪Kona Tap Room - ‬車で 14 分
  • ‪Breakfast at Water's Edge - ‬車で 14 分
  • ‪Waikoloa Coffee Company (Lagoon Tower) - ‬車で 15 分
  • ‪CanoeHouse - ‬車で 6 分

よくあるご質問

素晴らしいヴィラ！ ビーチに近い！ 静かなロケーション！ 最高の5つ星の1つ!!!!にプールはありますか ?

はい、この宿泊施設にはプールがあります。

素晴らしいヴィラ！ ビーチに近い！ 静かなロケーション！ 最高の5つ星の1つ!!!!の宿泊料金はどのくらいですか ?

2026 年 5 月 16 日 現在、2026 年 8 月 13 日 に大人 2 名で素晴らしいヴィラ！ ビーチに近い！ 静かなロケーション！ 最高の5つ星の1つ!!!!に 1 泊した場合の最低料金は ￥50,162 (税およびサービス料別) です。この料金は、今後 30 日間の 1 泊あたりの料金において過去 24 時間に見つかった最低料金に基づいています。料金は変更される場合があります。ご希望の日付を入力して、正確な料金をご確認ください。

素晴らしいヴィラ！ ビーチに近い！ 静かなロケーション！ 最高の5つ星の1つ!!!!はペットと宿泊できますか ?

いいえ、ペットは同伴できません。

素晴らしいヴィラ！ ビーチに近い！ 静かなロケーション！ 最高の5つ星の1つ!!!!の駐車料金はいくらですか ?

施設内駐車場をご利用いただけます。

素晴らしいヴィラ！ ビーチに近い！ 静かなロケーション！ 最高の5つ星の1つ!!!!のチェックインは何時ですか ?

チェックイン開始は 15:00 です。

素晴らしいヴィラ！ ビーチに近い！ 静かなロケーション！ 最高の5つ星の1つ!!!!のチェックアウトは何時ですか ?

チェックアウトは 10:00 です。

素晴らしいヴィラ！ ビーチに近い！ 静かなロケーション！ 最高の5つ星の1つ!!!!はどこにありますか ?

海沿いにあるこのバケーションホームは、プアコ・ペトログリフ・パークおよびグレート 4-D ムービーライドから徒歩 15 分圏内です。マウナ・ラニ歴史公園およびフランシス H.I'i ブラウン ノース ゴルフ コースも 3 km 圏内です。

口コミ

9.8

最高に素晴らしい

口コミは新しい順に表示されています。またその内容は審査対象となり、別途記載がない限り検証されています。
詳細はこちら新しいウィンドウで開く
評価 10 - 108 件の口コミ中 98 件が非常に良い
評価 8 - 108 件の口コミ中 7 件が良い
評価 6 - 108 件の口コミ中 2 件が普通
評価 4 - 108 件の口コミ中 0 件が不満
評価 2 - 108 件の口コミ中 1 件が非常に不満

9.4/10

清潔度

9.8/10

チェックイン

9.6/10

コミュニケーション

9.8/10

ロケーション

9.6/10

掲載情報の正確さ

口コミ

宿泊者限定の口コミ

10/10 (非常に良い)

Giles P.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Very nice unit.Enjoyed out stay at the beautiful location!!
2026 年 1 月に 7 泊滞在
宿泊者限定の口コミ

10/10 (非常に良い)

Catherine S.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Perfect place to stay

Home had everything we needed and close to stores, restaurants and beach.
2024 年 7 月に 4 泊滞在
宿泊者限定の口コミ

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Great location

Stayed here to be close to some family staying down the street at Mauna Lani Resort, very easy to get back and forth and the place was clean and as advertised.
2023 年 3 月に 5 泊滞在
宿泊者限定の口コミ

10/10 (非常に良い)

kelley t.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Big island vacation

My family and I had a great time! Loved the location and pool. The condo was very comfortable and quiet.
2023 年 7 月に 3 泊滞在
宿泊者限定の口コミ

8/10 (良い)

Tiffany M.

良かった点 : チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Perfect location

Loved the location and having access to Mauna Lani beach club and Black Sand Beach. Great views of the pool. Unit is fully stocked from kitchen tools to beach equipment.
2024 年 7 月に 5 泊滞在
宿泊者限定の口コミ

10/10 (非常に良い)

Mark K.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Great place in perfect location with added bonus of beach club access.

The place is large and well furnished. It has been kept up well and has stylish decorations. The kitchen is fully stocked with utensils, pots and dishware. Great patios upstairs and downstairs. Loved it.
2024 年 5 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 6 月 6 日)
Thanks Mark we enjoyed having you as a guest and thanks for the nice comments. We just put in the brand new flooring in the living and dining room!!
宿泊者限定の口コミ

10/10 (非常に良い)

Jimmy L.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

June 2023

The property was beautiful, well furnished, well decorated and very clean. The home was well maintained and was very nice. The pool and hot tub were gorgeous with great views. We had access to a private beach and restaurant. There is a black sands beach on the property also. There are restaurants and a store just a couple minutes from the home.
2023 年 6 月に 4 泊滞在
宿泊者限定の口コミ

10/10 (非常に良い)

Nicole L.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Fabulous stay in Kamuela!

My family of five stayed in this beautiful condo for 9 days before Christmas. My children are 14, 18, and 20, and there were countless activities in and around this property. We spent time lounging by the gorgeous pool and hot tub, as well as visiting most of the local beaches. The condo was very spacious, clean, and perfect for five people. The kitchen was extremely well equipped. The beds were comfortable and the master bedroom has room for a blowup mattress which my 14 year old son slept on. My family would definitely stay there again. I highly recommend this property!
2021 年 12 月に 9 泊滞在
VrboOwnerからの返信 (投稿日 : 2022 年 1 月 7 日)
Thanks so much Nicole for the awesome review. We appreciate it very much and you were an awesome guest!!
宿泊者限定の口コミ

10/10 (非常に良い)

Janna D.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Excellent condo for family with kids

This was our 5th trip to Big Island and our favorite accommodations by far. Fairways is a perfect little gated complex with a great layout in a location close to the grocery store, golf course and Fairmont. Our 9-year old enjoyed exploring around the complex in a pack with other kids, checking out all the plants and wildlife (including a flock of wild turkeys!!). The unit itself is really close to the pool so logistics are easy but not so close that pool traffic is an issue. Most importantly, the host made himself super available to us for all kinds of questions and inquiries and always responded in real time. It really felt like we had a friend on the island who was looking out for us. Highly recommend!
2024 年 12 月に 7 泊滞在
宿泊者限定の口コミ

6/10 (普通)

Karin S.

良かった点 : チェックイン、ロケーション
気になった点 : 清潔度

Great location, several minor issues

Fabulous location. Some glitches added up: shower and sinks quite unclean upon arrival, hot water didn’t work for one bathroom sink, broken lamp, broken toaster, BBQ ran out of gas and no replacement available. Bed is comfortable but mattress has giant ‘lump’ in center. Property owner very responsive but required three separate visits to correct issues. On the last visit, the thermostat was raised without notifying us (we wouldn’t have minded, were surprised no notification given). The condo is quiet, well located, and quite enjoyable. Pool area is close by and wonderful. Would be nice to have more info in condo such as property maps etc. Kitchen has plenty of usual and needed supplies. Lanai and upper master lanai are fabulous.
2020 年 2 月に 6 泊滞在
VrboOwnerからの返信 (投稿日 : 2020 年 3 月 25 日)
Thanks for your review, We were happy to hear the small glitches didn’t stop you from enjoying the condo. We do want to let you know that our intent is always to make our guests pleased with their stay. That’s why when you reported the minor glitches I followed up immediately and resolved them within a few hours! Specifically re propane we immediately brought a new tank over! Also our cleaners are excellent and most our guests compliment our cleaners. We want to assure you that we did not go in and change the AC cooling temperature our new AC system (NEST) is set up to default to a higher setting if the unit is vacant for several hours, this is a energy savings system. For the general public please review all of our 64 reviews for a more accurate report!! Thank you
宿泊者限定の口コミ

8/10 (良い)

Patricia C.

良かった点 : 清潔度、チェックイン、コミュニケーション、掲載情報の正確さ

If you like this type of accommodation, this is an excellent choice!

Shawn, the property manager, was immediately responsive and very pleasant to deal with - a great guy! The unit was immaculately clean and had every imaginable thing to make our stay comfortable and easy; beach towels, beach toys (snorkel equipment, boogie boards, sand umbrellas, etc.), a large washer/dryer (w/detergent!), ironing board/iron, comfortable lanai seating, and an impressively complete kitchen. The owner is a very thoughtful host! We were two adult couples and were very pleased. This is an excellent choice for a family with children. Be aware, though, that the 2 bedrooms, while nicely decorated, are not equally comfortable for adults. The primary bedroom is VERY nice with a king bed, sitting area, large bathroom & closet, and nicely furnished lanai. The second bedroom is truly for children. The twin beds were not comfortable for our adult friends; they reported uncomfortable (and uncomfortably short) mattresses, a much smaller bathroom and just an overall ‘child-size’ room. It does sound ideal for kids though!If you prefer more of a beachy, natural vibe this unit is not for you. However if you’re looking for a spot with a pool, close neighbors (not always quiet!), and a perfectly furnished ‘home’ (great kitchen, TV, comfy living room), this is a great choice. You can walk to a somewhat crowded, family-filled beach along a two-lane paved road that’s somewhat busy (and hot). It took us about 20 minutes to reach the Fairmont hotel bea
2025 年 1 月に 8 泊滞在
宿泊者限定の口コミ

6/10 (普通)

Carrie D.

良かった点 : チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

3.5 Stars...This place needs some attention

Overall the responsiveness and helpfulness of the host was 5 stars but this unit is in desperate need of some attention. PROS Great location, best pool of all the Waikoloa or Mauna Lani properties we've stayed in, responsive and helpful host communications, stocked kitchen with sharp knives (bonus!), beach club access, large supply of beach gear (chairs, umbrellas, boogie boards, etc.). CONS Overall this place feels a bit neglected: Linens/towels in massive need of a refresh, most would qualify for the 'rag bin' at my house, and only found one washcloth in the entire house. Four decent beach towels, the others were ripped/raggy, definitely not guest-worthy. The exhaust cover for the fan over the stove was missing and replaced by a strip of black garbage bag that flew up when the fan was turned on, blasting the exhaust into your face. The house has a dozen or more silk arrangements/plants that are covered in what looks a year+ of dust. One end of the couch has lost all support in the seat so when you sit down you sink to an uncomfortable level (and I'm less than 200lbs). The TVs are not 'smart', which is more or less standard at all other properties we've stayed; they provide blue ray/dvd players but no supply of discs. Garage looks like a dumping ground for all things. Went to use a cooler but opened it to find it dirty with garbage inside. New linens, fresh coat of paint, and some updates/fixes/purge would make a big difference!
2023 年 5 月に 7 泊滞在
宿泊者限定の口コミ

10/10 (非常に良い)

Starla S.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Another Great Stay!

We have stayed at this property three times now and always come back for a reason when we vacation on the Big Island. The house is comfortable, quiet, clean, and easy to utilize. We loved having gate access to the Beach Club area, which has quickly become our favorite beach to relax on. The garage had chairs, boogie boards, umbrella, and snorkel gear that we could just take to the beach with us. The quick walk to Foodland is a perk to be able to grab food easily to cook in the great kitchen. The owner Shawn was easy to communicate with and was just a text away if we had questions. We will happily stay here again on our next trip!
2022 年 11 月に 5 泊滞在
宿泊者限定の口コミ

10/10 (非常に良い)

Marika A.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Clean, well stocked, great Mauna Lani location

The Mauna Lani area is our favorite place to stay on the Big Island. This was our first stay at the Kulalani condos, and we loved the complex and pool. The condo itself was large, exceptionally clean, well stocked (especially with boogie boards, snorkel gear and even bikes), and had very comfortable beds. Everything within the condo was easy to find and well labeled. The property manager regularly checked in and was easy to reach with questions. Only issue we encountered was that the air conditioner in the second bedroom didn't seem to be flowing as it was through the rest of the house.
2022 年 11 月に 6 泊滞在
宿泊者限定の口コミ

10/10 (非常に良い)

Brian P.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

We had a very enjoyable stay

We would come back Thank you
2022 年 10 月に 3 泊滞在
宿泊者限定の口コミ

10/10 (非常に良い)

Brian H.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Great clean spacious getaway!

Loved this place and its proximity to the pool...just feet away. Also to the beaches and other things to do in Waikoloa. Will likely stay here again some time!
2022 年 6 月に 6 泊滞在
宿泊者限定の口コミ

10/10 (非常に良い)

Libby R.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Spacious and well equipped townhome in great Kohala coast location

Ideal layout for a family of four, perfectly located for adventures across Hawaii island. Thanks for sharing it with us!
2022 年 4 月に 6 泊滞在
宿泊者限定の口コミ

10/10 (非常に良い)

Kristine S.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Great location for family Christmas gathering!

Enjoy red
2021 年 12 月に 5 泊滞在
宿泊者限定の口コミ

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Spacious well-stocked home

This property is a two story townhouse that has absolutely everything your family needs. It is however a 30 minute walk over uneven terrain to get to the beach and clubhouse, so you will need to drive to the private beach which is lovely. The owner is very accommodating should any problems arise. Children are allowed in the pool from 12-7 only.
2021 年 6 月に 9 泊滞在
宿泊者限定の口コミ

10/10 (非常に良い)

Chris W.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Family Vacation

Great condo very close to the pool and beach access. Ideal for a family vacation. Thanks!
2021 年 6 月に 9 泊滞在
宿泊者限定の口コミ

8/10 (良い)

Clay S.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Great location, but a few things I wish I knew

First off, if you are traveling to Kona for the Hawaii 70.3, this unit is located very close to the Fairmont(very easy walk). So for the race, the location is hard to beat. The property itself was fine. Straightforward 2 bedroom (with bedrooms upstairs...more on that in a second). Here are the pros/cons we experienced: Pro: - Location (particularly for race) - Beach club access- super nice perk (even when crowded we could get covered chairs). Restaurant at the beach was great as well. (not walkable but there is decent parking). - Cooking accessories & supplies. We were pleased that the unit had all the basics we needed to cook from spices to pans, plates, and utensils. Maybe most importantly cleaning supplies, trash bags, and even sunscreen (and aloe vera for sunburns). - Wifi- I had to work while there and found the wifi strong and very user friendly (simple thing but significant for me). Cons (or really just things I would have liked to know before renting)- - A/C- This was really the only big disappointment for us. The A/C cannot go lower than 74 and worse, you have to watch it or it jumps to 79. I get that when not in the unit, turning the A/C up is reasonable, but it was a pain having to constantly go turn it down...including throughout the night. More problematic was that at 74 it never cooled the upstairs and especially the front bedroom. The master was tolerable with the fan on full blast, but the front bedroom was not. I'm sure this may not be an issue at other times of the year, but in June it was for us. In fact, to get a good night sleep on race day, I paid to stay at the Fairmont and cranked the AC down to where I normally sleep (expensive 1 night fix but was worth it for me...family stayed in unit and fought through it!) - Wear of unit items- for the most part, things were fine, but little things like TVs and remotes not being coordinated, bedding being old, sofa having major dips, etc. were just less than ideal. Again, all were fine and livable, but not what we expected for the price paid. - Garage- pics showed garage, but it is not useable by guests. Again, not a huge deal, but something I would have liked to know before renting. - Pool hours- There is a very nice pool close to the unit (yeah!), but it is adult only until 12p and it closes at 7p. Again, fine but would have been good to know in advance, especially with kiddos. Overall- Unit is fine, just set expectations accordingly going in.
2021 年 6 月に 7 泊滞在
宿泊者限定の口コミ

10/10 (非常に良い)

Alex B.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Big Island Paradise

Absolutely wonderful! A little hot outside in June, though.
2021 年 5 月に 7 泊滞在
宿泊者限定の口コミ

10/10 (非常に良い)

Corey C.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Comfortable and relaxing

This villa is in a stunning location. Beautiful outdoor kitchen opens up to grass, trees, and walking path right to the pool. Staying here reminds you to relax and unwind. The master bedroom is very spacious and the kitchen had everything we needed. The owner/manager is easy to reach and communicate with. We felt really taken care of by him! During this strange summer of 2020, we felt safe and comfortable lodging at this villa in the beautiful Mauna Lani Resort area. Can't wait to visit again!
2020 年 7 月に 3 泊滞在
宿泊者限定の口コミ

10/10 (非常に良い)

Joe R.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Fantastic Stay

My wife and I come to Hawaii every year and this was a fantastic stay. Very clean and Dennis is very accommodating. Definitely recommend staying here!
2020 年 3 月に 7 泊滞在
宿泊者限定の口コミ

2/10 (非常に不満)

Linda S.

気になった点 : 清潔度、チェックイン、コミュニケーション、掲載情報の正確さ

Double Booked

Bait and switch, that is what we felt happened to us in our dealing with the owner of this property. Because of the reviews, the location and the pictures in the listing, we signed up for this property, building 21 unit 2103, on June 20, 2019. Breach of contract in that we did not get the unit signed for. An email on 2/6/20 contained a change of location from building 21 to building 3 which we did not get to read until the day before departure and did not notice that they had made the change. There was no discussion of nor agreement to this change on our part. It wasn't until we drove through the gate that we realized that a change had been made. The new building had no listing that we could find and therefore no reviews and pictures and not the location we paid for. From there things went downhill. We called the owner, asking for an explanation. He then informed us that the other unit was occupied. Double booked. He assured us that the unit we were asked to move into was an upgrade over the original. We protested. But, based on his assurances that this was the case and the fact that he could not show us inside the other unit because it was occupied, we moved in. He had offered to move us to unit 2103 the next day but we elected to accept the change. Little did me know. There were problems from the start which kept popping up throughout our stay. Lights that were out or missing, poorly equipped kitchen, a defective kitchen faucet, clutter in closets from spare TVs, ironing boards, beddding and more. Sinks that a plumber had to clear to drain properly (two). A toilet that would not flush properly and two toilets that ran continuously (also fixed by a plumber) and much more. We have 30 pictures of these deficiencies. The crowning blow came when we picked up guest at the airport who were to stay with us for a week. Upon returning to the unit, we found ourselves locked out due to a failure in the front door latch and locking mechanism. A taped door latch first noted and mentioned to the owner upon our arrival had finally failed. The owner tracked down a locksmith to enable access. Upon entry our guest next had to deal with the sink and toilet problem. Most embarassing to us. This was an experience that one should not have to deal with while on vacation. Towards the end of our stay the owner became unresponsive to our calls. Needless to say, this owner let us down. It became a 28 day vacation under a dark cloud. Unfortunate
VrboOwnerからの返信 (投稿日 : 2020 年 3 月 27 日)
I rarely ever scold a customer but if you read all my other 65 reviews you will see that these people lack integrity and credibility. First, They didn't stay in listing 26201 as they clearly state in their review. And in fact they were fully aware that they were staying in another unit and AGREED to stay in the other unit as it was on a golf course had a premium location. They never rented or stayed in unit 2103 as noted in the review so they shouldn't be able to review a unit they didn't stay in. 95% of there review is inaccurate. They did get locked out of the other unit they stayed in but the manager of the other property got a lock out service and had them in the unit within 75 minutes and as per their text "they were quite happy with the situation" they were having drinks at the bar. Also the other unit had a few very minor problems a few light bulbs went out and were fixed immediately-who can time when a light bulb might go out! And the plumbing issue happened at the very end of their stay and the sink was clogged with the tenants hair and was fixed immediately again this didn't occur in listing 26201. Three days before they were to check out of the other non vrbo unit( again NOT listing 26201) they called and asked for $1000 or they would write a bad review. Shawn explained to them why would they ask for this now when they agreed to take the other unit. There was absolutely NO BAIT and SWITCH as they say.....they chose to stay in the unit they stayed in and were absolutely given the choice to stay in unit 2103 but elected not too. They aren't being truthful

オーナーについて

オーナー : shawn fransen

オーナーのプロフィール画像

Hello!
Thanks for taking a look at my properties! I'm an avid traveler, and a self-employed entrepreneur. My wife and I call the Big Island of Hawaii home for half the year, and the other time we travel between Montana, or wherever our heart desires. We enjoy spending time with our family and friends, especially when sharing a beautiful Hawaiian sunset! We have 5 properties on the Big Island and we're seasoned hosts - having done this over a decade. Our property numbers are: 11826, 26201, 210469, 206890, and 848068.

Hope you choose to stay with us!

この宿泊施設のオーナーになった理由

I wanted to be in a 5 star resort area. This is the best location as I can walk 7 minutes and I am at the beach or at the Fairmont Orchid. Or I can walk to fine restaurants, shops and golfing.

この宿泊施設の特徴

Golfing, Swimming, amazing walks, great beaches, great restaurants, fine shopping, the list is endless

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