2/10 (非常に不満)
Teresa G.
2024年4月10日
良かった点 : チェックイン、ロケーション
気になった点 : 清潔度、掲載情報の正確さ
St Pete's House "NOT" Heaven
House was in very poor shape with safety concerns and needs a very good cleaning. The house was not as advertised on Vrbo. With airline, hockey and baseball tickets for family and friends already purchased, we had no choice but to live with the deficiencies. Very disappointing to have walked into this mess and should never have been in this condition.
Kitchen extremely dirty not able to use the majority of the cabinets. Garbage is all around the backyard and deck. Broken patio furniture, moldy cushions, plumbing parts and insulation. The deck in extremely poor condition. Cracked wooden pieces, holes in boards, broken steps, electric panels exposed. Tiki bar bench was broken and black mold all over the countertops. Hot water tank not installed correctly therefore showers were cold. Advertised having 3 bathrooms and a hot tub. No hot tub and only 2 indoor bathrooms. Outside bathroom completely unusable. Water leak in main room when raining. Black mold and water damage. Did reach out to property managers Max and Wayne to make them aware of all the above issues. Wayne did clear the outside garbage 2 days prior to our exit. Water heater was not fixed during our stay, and we had to change our plans twice to accommodate plumber and electrician. Asked owner for 50% refund and he offered 15%. We declined in hopes we could prevent other Vrbo renters from same experience. The photos on Vrbo in "our opinion" are at least 10 years old, owner would not comment on how old.
Teresa G.
2024 年 2 月に 29 泊滞在
