6/10 (普通)
Jennifer K.
2024 年 7 月 31 日
良かった点 : チェックイン、ロケーション、掲載情報の正確さ
気になった点 : コミュニケーション
Nice location, horrible property manager
Too much to describe in 1500 characters, but the manager is not easy to deal with. To start, we were blamed for something we didn't do & it was obvious the issue was present before we arrived. When we ran out of paper towels, we were told that the half roll that was on the kitchen counter when we arrived was enough for 5 people for 3 days. No offer to provide another roll. Luckily the owner of the home is kind & reasonable & when I made the error of missing the rule that I needed to pre-approve guests for dinner, the owner didn't charge the fee the manager wanted to. Due to the issues we had & the many rules that could result in various fees if you are to do something "wrong", I asked for someone to be there for our check out. The manager said no, that wasn't possible because it was supposed to be raining & it was a weekday. This is not ok. I ended up taking about 40 photos (you even get charged if you leave anything behind by accident) , to send to the manager to make sure we didn't' get charged some random fee(s). Nothing like being on eggshells while trying to enjoy vacation. I will say that the home, location & neighborhood are lovely.
Jennifer K.
2024 年 2 月に 3 泊滞在
