The condo is spacious was clean when we arrived and accommodated us nicely. Before we arrived, we asked the management if there is a lock on the air conditioning that limited how cool we could turn the thermostat at night. We were told it is locked at 72 degrees and would not be lowered because if it were lower, the air conditioning would freeze. I have lived in Iowa and Phoenix, I can tell you that on an 80+ degree day, air conditioners can handle far more cooling than that. We offered to pay to cool it to 69 or 70. They told us no. Here is the problem, the temperature in the condo might be 72 during the day, but at night it rose to 75 or 76--not 72. We asked about getting fans, but were told that the ceiling fans were adequate--even though it was not pleasant at night. We gave up. So when we wanted a vacuum cleaner or a broom, we did not even bother. Can you imagine paying this rate for a place without any way to clean the floor? With a toddler in the group? I will not stay here on my next trip to the Big Island.