Serene 1Bd Suite near Lake! - Cozy Hollow Lodge #5
Take a relaxing vacation getaway at this unique and tranquil location in Big Bear Lake, Ca. The rustically inspired log cottage suites have been the ideal family getaway for decades! (See trip advisor reviews)
Now on this platform, people from all around can come enjoy all the amenities of this beautiful place! With a space for everyone in the family, you will love our place for any occasion! Our cabins are close to everything, with the lake and village only a few minute drive away. Come stay with us in Big Bear!
They told me my room would be ready at 5PM and I showed up and they weren’t ready after waiting all day and then I text host and no response! No fair they want us to check out on time but they didn’t have our room on time. I left
Santiago F.
2025 年 2 月に 1 泊滞在
2/10 (非常に不満)
Nevin V.
2025 年 2 月 15 日
気になった点 : 清潔度、チェックイン、掲載情報の正確さ
Cozy Hollow
No towels upon arrival and needed to shower which we had to wait a bit over an hour. Bathtub floor dirty and overall not the cleanest. FYI, Hot water for one shower or take quick ones. Intro message through Vrbo could've been a little more descriptive.
Nevin V.
2025 年 2 月に 1 泊滞在
6/10 (普通)
Gina T.
2025 年 2 月 10 日
良かった点 : チェックイン
気になった点 : コミュニケーション
Some thing bugs need to be fixed
Cabin 5 needs a new towel holder in the bathroom, it had been ripped out and the quick fix of the bathroom door doesn’t look great. The toilet runs all the time so you hear it through the night. We have always loved cozy hallow but it seems the maintenance is a bit lax.
Gina T.
2025 年 2 月に 2 泊滞在
2/10 (非常に不満)
JESSICA
2024 年 12 月 28 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
Where do I start. Hot tub was shut down by the city due to dirty water. The play area is unsafe for any kids. The BBQ pits are filled with trash. The room had a dirty pillow in the drawer along with dirty pants. There was a used towel hanging in the bathroom. That’s that they had cleaned the room according to the maintenance crew. The toilet water valve was shut off because water kept running. The bathroom feels as if you’re going to fall through from how much it shakes. Wholes in the wall. The only way to communicate with the property is via email so don’t try the phone number because it doesn’t work. And to top it off they wanted to charge me additional fee since I had my dogs with me. However no where on Expedia booking does it mention an additional fee but since there were multiple issues with the room they waved the fee. The maintenance crew seemed semi suspicious since they look like they are just people that live there. Overall I would not recommend anyone to stay here until it’s completely remodeled under new owners. The only plus is that it’s so close to the Village. So it’s unfortunate that the condition of this property is terrible. There’s more about this place that was so wrong but I’ll leave it at that.
JESSICA
2024 年 12 月に 2 泊滞在
10/10 (非常に良い)
Megan J.
2024 年 7 月 22 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Great
We really enjoyed our stay. For the price, it was perfect for what we needed. Would stay again :)
Megan J.
2024 年 7 月に 2 泊滞在
2/10 (非常に不満)
John
2024 年 7 月 8 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
The place was dirty and there is a plywood board patch in the restroom. The TV did not work and the grounds are dirty. Very disappointed.
John
2024 年 7 月に 1 泊滞在
8/10 (良い)
Karina
2024 年 5 月 28 日
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : コミュニケーション
Karina
2024 年 5 月に 2 泊滞在
2/10 (非常に不満)
Carlos
2024 年 2 月 17 日
気になった点 : 清潔度、施設のコンディションと設備、コミュニケーション
Carlos
8/10 (良い)
Aida R.
2023 年 10 月 9 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Nice for one night
You can gear all the conversation going and the music from 9-11:30. I couldn’t sleep. I couldn’t get a hold of anyone. Left a message.
Aida R.
2023 年 10 月に 1 泊滞在
2/10 (非常に不満)
Carl A.
2023 年 1 月 7 日
良かった点 : ロケーション
気になった点 : 清潔度、チェックイン、コミュニケーション、掲載情報の正確さ
Very disappointed
Check in was at 1. We got the code to enter the rental and it hadn’t been cleaned yet . E-mailed host who apologized and said someone would be there at 5. We had a dog with us and it was raining so we had to sit inside a dirty place waiting. Cleaning man showed up with a trash bag of clean sheets . He left no shampoo and soap. The place was falling apart. No lamp shade on lamp, no trash can to throw our trash away. A toilet was sitting in the snow outside by ourdoor. Trash was piled up with raw meat laying in the snow in the childrens playground we booked 2 days but went home the next morning. It was just to Disgusting.