Overall our stay was a good experience. The unit had not been cleaned upon arrival, but the host was immediately responsive to our concerns. We were credited back our cleaning fee, and the rest of our stay was pleasant. The unit is perfect for 2-3 adults. It was tight with 2 adults and 2 teenagers, but manageable since we were out and about and only in the unit to sleep. The in-unit washer and dryer, as well as detergent provided, were put to use immediately and were well-appreciated. If the unit (and towels and bedding) had already been cleaned upon arrival, this would have been a 5 star review. If the host/management company hadn’t had excellent communication and credited back our cleaning fees, this would have been a 1 star review ;). Based on the reviews of this property prior to our booking, I do believe this was a one-time fluke, so I don’t know how heavily this review should sway anyone’s decision. If anything, you should feel ensured that if you have a problem or issue, the host has incredibly prompt and fair communication.