2/10 (非常に不満)
Gloria T.
2025 年 9 月 20 日
The company made our vacation disappointing & uncomfortable after having spent approximately 2000 . Was my first and last time renting from VRBO. Asked for a picture with me holding my drivers license and visa card twice. Instructions were complicated , demanding & confusing, they refused to provide me the address of the rental & the instructions for entry until 2 hours before lodging. When one is juggling flights of 2 separate groups, rental car, delayed flights, one feels uncomfortable not having concrete details on the lodging. After paying and getting through the initial phase, I received threatening messages asking that i report any visitors coming to the rental at any time. My reason for making this trip was specifically to visit my Son, daughter in law & granddaughter. Told that cameras were in place to monitor and that we would BE EVICTED if others came to visit! IT WAS HORRIBLE!! In all my years of renting from other welcoming sites, I was NEVER TREATED IN a DISRESPECTFUL FASHION. I also called the CA DEPT OF MOTOR VEHICLES who STATED THAT DISTRIBUTING COPIES OF MY LICENSE WAS NOT RECOMMENDED as IT MAKES ONE VULNERABLE TO IDENTITY THEFT. VRBO already had my & info.The rental smelled , pillows uncomfortably , lnchairs dirty. No blankets -I selected the house because it had a small back yard & was not kept. Long grass-we were unable to walk on it.House & neughborhood mediocre. City worked on street daily-loud drilling next to house caused me headaches.
Gloria T.
2025 年 9 月に 4 泊滞在