I honestly don't understand how this property has such good reviews because our experience was terrible.The only good thing about this rental was the location. Everything else was a huge disappointment.We arrived to overflowing trash bins, even though trash was supposed to have been taken out the day before. The pool was filthy when we got there. Management insisted it had already been cleaned and said they would come brush the sand toward the filter, but it barely made a difference. The pool company ended up having to come out the next day because it still wasn't clean.The house itself clearly wasn't being maintained. There were cigarette butts left on the balcony, the kitchen sink was leaking into a bowl that had been placed underneath it (which tells me they already knew about the leak), several window blinds were broken, and the washing machine smelled so strongly of mildew that I didn't even want to use it.The basics weren't stocked either. Almost all of the soaps were practically empty, and there weren't enough towels for everyone. They did bring more towels after we asked, but that's something that should have been ready before we arrived.Overall, this house felt neglected and not properly cleaned or maintained between guests. We spent far too much of our vacation dealing with issues that never should have existed in the first place. I definitely would not stay here again.