The check in/out process was very smooth and easy. Kimberly Kizer is very easy to work with and very accommodating.
PROS:
We couldn't have found a better spot for our vacation. It's close to everything, including the zoo, sea world, shopping, Little Italy, and of course, THE BEACH! The place is very well stocked with every imaginable kitchen item you could need, along with towels and bathing/shower products. There's jet tub in the master suite, which we used several times. We appreciated the nice coffee/hot cocoa set up. The bedrooms were comfortable. Just a side note here, the bunk beds are probably better suited for kids. The two younger, adult nieces we thought could sleep there, but the top bunk is hard to get into. So they ended up sleeping on the large sofas in the living room which turned out fine. I was fortunate and got the bedroom suite, and it was wonderful. Some noise from the boardwalk folks, but not bad after it got dark. And I was able to watch the ocean waves while lying in bed. Very serene and relaxing.
If your group are beach lovers, I would highly recommend the Sand Castle.
ONLY CON: The clothes dryer wasn't drying anything, so we removed the lint filter, and it hadn't been cleaned out for quite some time. It was really packed with lint and sand (the element may need changing also.) So be sure to check this if it's used. May want to advise cleaning staff to do the same.