＃1評価ハンプトンデラックスハンプトンエステートすべてのアメニティーラグジュアリー、テニス、プール

Tricia and Lee and co were all terrific!! Rent again anytime Felt like family to Me

Thank you, Steve. Glad you and the children had a great time. I'm sure the children also loved the beach volleyball, hot tub, tennis, basketball and arcade games, fun lower level and all our amenities, which we challenge any other rental to match. I think we are the best bang for your buck around, and our return renters would agree. I think you will agree i was most attentive to all your needs, and would love to have you guys come back. As for repairs. we don't let anything remain unrepaired for long; unknown to me 3 blinds were busted during your stay and i think you are also referring to the pool gate, which we had operational, but it seemed to take forever to replace that gate and the other rear gate since we ordered new gates and new child proof 54" pool top latches, the childproof types, to meet the town code and new gates were necessary to fit the new childproof, 54" latches . Sorry It took a while for the manufacturer to complete our order (30 days) and just installed the new child proof gates on our pool fence. Now it looks great and love the black on white hinges and latches. However, With the wear and tear one gets from our faithful families; it is a repair as you go, and ask my contractor, Jerry, we've been pretty busy with improvements this season always adding great attractions, like: new saltwater pool, new Sun tTek state of the art solar pool heater, new Somona pool table, new town code child proof 54" latches and pool gates, new washing machine, new overhead microwave, to name a few and every season we are always adding fun and wonderful activities, amenities and fun stuff. This is my commitment to try and make the place better than previou years. Again Thank you for your courtesy of selecting us and I hope you give us another chance to prove to you why we are truly the number 1 choice and 37 reviews out of 40, (5 stars) . We believe we are most attentive to repairs and currently, knock wood, ;) I think we are all up to date. Even installed new draperies and curtains in addition to replacing new blinds to replace the 3 unsightly damaged ones. Anyone who doesn't know to release the left turn rod before pulling on the right side cord will break the blinds. It is a chronic nuisance. I have no doubt we will need to replace more blinds before this season is over. :0) Thanks again.

Thank you, Adiran. We are so glad to hear that your fmily had the very best time. And we thank you for selecting our place out of the many many homes you first inquired about. Adrian must be the best grandmother anywhere. This trip meant so much to her as a treat to her extended family of 3 generations. And you bet we made sure everyone had the best memories ever! That is what we are all about, And we were was most attentive we must have had 10 calls back and forth for her questions and we were there for all her needs before and during her extended August stay. I'd like to point out that unfortunately we relied on a plumber and paid him $2k to insatll a sump pump and water exhaust system for the new dehumdiifer in the basement. he failed at this since he never tested the system and we hooked the dehumidifer up to this line. Well, you guessed it it was leaking wter in the ping pong basement room. I had an epithany and resolved that the leak must be coming from that new water exhaust line which it was. So I resolved it asap and asked Adrian if the workers could repair the damaged sheet rock ceiling and it would only tak 2 hours. She said no she preferreed not to have workers there while she was staying so we agreed to wait until she departed. Also my clean up crew tell sme the screen door was busted. I mean totally detraoyed during her stay, and that was not the case when she arrived. we installed a brand new screen door asap. Also as for the blinds. There is nothing wrong with any of the blinds. in fact we recently installed 6 new blnds to relpace slightly damaged ones, that were working just slightly worn; previoulsy to her stay the weather was unbearably hot and the renters closed all the blinds to avoid direct southern exposure. the blinds she is referring to had the cord placed in the rear by the previous renters for whatever reason and should have been placed in the front. They work fine. In fact after correction, they pulled up just like they were meant to. As for the c;utter: just after her departure before reading he review I saw the kitchen had too many brooms and mops and cleaning supplies in the corner of the kitchen and looked cluttered so i had them all removed. As for all our amneities, games, arcade vieo games, pool table, ping pong table, media rooms, and some of the most fun items you will find anywhere, our repeat renters wouldn't want us to remove a thing! Thank you Adrain we would love to have you all back. m

i tried my best to accommodate this renter in every way First we have 3 brand new bathrooms. I mean brand new so how could they be old and messy? However too many renters more then we were tolld would account for any messiness. Secondly, of the 8 bedrooms we advertise NONE of them are located downstairs, only one the 9th is downstairs and that is a legal bedroom with 2 large size windows. so how there could be more bedrooms in the 'dark basement' then on the main floor and upstairs is beyond me. The rental had mistakenly turned the downstairs dimmer light all the way down which explains why it was 'dark.' I do take responsibility that the power washer guy was called back to power wash the outdoor funriture and did the best job the 2nd time around. As for the place being messy. We have the best cleaning service and i counted at least 15 children in this group .. Put that many kids in any outdoor hot tub and the water will turn green. lol.. our hot tub service empties the water every week with new water. Also immediately renter said there were not enough glasses. The fact that there were 35 wine glasses of all different sizes available puzzled me. the renter said, 'children cannot drink from wine glasses but again believing the customer always correct i went out immediately to buy new glasses. Another issue was the renter could not start the brand new Char broil BBQ grill and said it was not working even after he obviously saw the heat quickly approaching 400 degrees and getting warmer. lol.. it was working beautifully. so i said it must have been clogged to make the renter feel better The biggest issue i had with this rental they caused a water leak of the 2 person indoor jacuzzi that leaked downstairs and after examination by my plumber he said the leak had been caused by 'fooling around' in the indoor jacuzzi amd splashing so much that it caused this leak downstaits. I was even courteous to apologize for this issue. My neighbors tell me how our home is the nicest in the area, again i dispute the renters claim that the neighbors houses are nicer, cleaner or in better shape, imo. also i challenge any interested parties to come out and see this place for themselves and then make their own decision. See the review on our website by a real professional And we challenge anyone to find more luxury, amenities and fun/ comfort at our cost effective prices anywhere else. we really pride ourselves in our value.

This is from Michelle's text to me: "The group had a lovely time. The outdoor amenities specifically were great." Why don't i see mention of this in her review ? I'd also like to add my latest review on the other site was a recent 5 stars and out of 44 reviews my average on that site is 4.91. AS for Michelle's concern's: yes the toilet seat top was torn on one side. Her first two arrivals (who by the way commented how great the place looked) that i pointed it out and apologized about the top of the toilet seat being displaced. I had just found that to be the case. But they said don't bother replacing it we don't mind. Perhaps Michelle should have checked with them before .I did replace it as soon as Michele departed. I also had the cleaning crew re-clean all cabinets some were indeed a teeny bit sticky. No one had to tell me to do this. As for the treadmill it does indeed work its just that Michelle never bothered to increase the speed it was on zero. You need to press on up arrow to generate speed. I guess that was too confusing for Michelle. Also she arrived with 3 dogs. And i had to clean up poop all over my new golf putting green with stains on my new turf. (very inconsiderate). and I didn't think any guest has ever called and or texted me more often than Michelle did. As for putting more canopy's around the pool? the canopy's are intentionally put around the outside of the pool area. It has been my experience that no canopy's are needed for sunbathers around the pool on the lounge chairs. They are intentionally set up for sunbathers before jumping into the salt water, heated pool. Who else offers a salt water heated pool? Who offers: new pickle ball court, hard tennis court, shuffleboard, basketball, beach volleyball? i could go on for an entire page of all the sports and games we offer! My last renter gave me a 5 star on cleanliness. Enough said. We try our best to keep the place immaculate. With 7500 sq feet it is a bit challenging but we do a fairly good job on cleanliness, imo. We are shocked that a bedroom cabinet had food in one of the cabinets. Put there by a guest, We will remedy that asap and check every cabinet in all 7 bedrooms. Thanks but no thanks, Michelle. My neighbor charges $5k more for just 3 nights than we do and all they have is a pool and no sports, no games, etc etc....nuff said. Michelle is not welcome back.

thank you, Maureen You guys were great. However I’m a little disappointed your 4 stars actually lowered our overall rating hadn’t seen a 4 star review in a while. You mentioned “You had a great time” “never left the place “ perfect location “ and only 4 stars? When I welcomed your group 2 of your guests told me 1) “this place is fantastic “ and 2) “we are going to have a great time here . “ I thought we deserved 5 state at least, :) imo However making friends with Maureen is well worth it and I suspect 4 stars from Maureen is like 5 stars from others . Hope to see u guys and gals back next Summer

Samantha is one of the smartest and most capable persons. I have met in aawhile. making sure she had the best time is why we offer the best value with most amenities anywhere. Imo. looking forward to having u back take care and thank you for selecting us. Your mom taught u well :)

Ramesh, Thank you. It was a pleasure having you and your group. You know for the past 10 years we have been one of the most popular property listings on this site. Then I made a mistake, recently and kept my word to rent to a family this past Summer, I Normally wouldn’t have rented to them due to the large size of their group and in the shape they left the place. Despite all we did in preparation and clean up to make sure their stay was perfect and the best experience they would find anywhere just like we did for you and all our rentals They even lied to me, Next thing I discover they tried hustling me by leaving a lousy, 2 star review with nothing but lies . We know why they did this and we will not be extorted so out of nearly 40 reviews we have had something like 37, excellent 5 star reviews one 4 star review but that family really loved the place So I thought that was our lowest review ever. and laughed it off . But the funny thing is the family that arrived the same day as the group trying to hustle me with outright lies was leaving and left a terrible 2 star review with a ton of lies well the same day they left the arriving group shed the light on this attempt at lies and deceit since the arriving family left us a 5 star review and said they had the best time ever and already they made plans to return this Summer which should show new renters what the 2 star review was all about since nothing was different for the two different groups . The lengths some people go to hustle you . Thank you again, Ramesh for shedding the light back on why we have been a favorite on this site for nearly 10 years Now . and will continue to be. You are always welcome

Thank you so much, Jeanna and family. I'll settle for the 4 stars since It was unfortunate i tried my best but Jeanna and her wonderful husband and family were under the false assumption that we keep the pool heated and running during thanksgiving in November, which we do not. I felt so bad but hopefully the big outdoor hot tub in the outside solarium room helped to relieve any misconceeptions.. That hot tub in the solarium is like being in the tropics during, spring, fall and winter. We do close the pool end of October every year and open up in early April, but still go year round with all our wonderful indoor entertainment like Direct TV football pass which has every football game being played on a different channel or a multi screen experience with 6 games on one giant screen with TVs and streaming in every bedroom, and outdoor sports; media rooms, a wood burning fireplace with all the free wood any guest could want to burn no extra cost, and pool table room and ping pong room and pinball and atari car driver to give children of all ages a sense of what driving a simulated car is all about with real driver's seat and steering wheel and big action screen; with thrilling arcade action and a multicade with all the classics and a chef's kitchen fully stocked and luxurious bedrooms. and so much more to make every family or group have the best time no matter what time of year. Thanks again, Jeanna and family hope we get you again.

Thank you, Michelle for your input. First: if you read the review of the family that arrived the same day Michelle departed, that same Friday writes, "We had a most wonderful time, and thank you so much!!" Now i ask you readers how can one family say the place was not what they expected full of dead plants and the next arrival said it was simply wonderful? and why not write your review as soon as you leave if it was so bad why wait 4 months later until the end of the Summer season so you can put your terrible review up first ahead of all the great 5 star reviews we received? interesting? Some people just don't appreciate when you give them more, much more than any other property.. And moving forward we have just done a complete remodeling, painting, thorough organization as we always do to make us an even better choice for year round family, fun-filled vacations. Please see the most recent reviews in the timeline. We go that extra mile that few if any hosts do making the place even more spectacular with large heated pool, clay tennis court, Bball, beach volleyball, wonderful cleaning service, hot tub, complete chef's kitchen with all new appliances everywhere, pinball, arcade games, pool table, etc.. FTR: on the other vacation rental site: with 43 reviews we are 5 out of 5 stars. When we noticed 3 tiny ants in the kitchen we immediately sprayed and that was the end of that. Also the plants are very much alive. The separate pool house is assessed not through the garage but through the front glass doors of the pool house, just look at the pictures for that one. As for the clean up outside. well, that is the weekend that pollen falls from the trees, as much as we power washed we can't stop pollen falling from trees in June..no one else seemed to mind. FTR: I don't think any place puts as much effort and planning for sports, games and entertainment like we do. Our intention for Michelle and her group and all renters is always to successfully provide all our guests with the most wonderful experience that the family and children will cherish for years to come, telling everyone how wonderful their stay was. And we succeed! And FTR out of 96 reviews thus far 90 of them are 5 out of 5 stars! 5 are 4 stars and her's is the lowest rating we have ever received in 19 Summers now! As you see the latest reviews after her stay give us 5 stars in July and August, Yet Michelle waited 4 months before writing her nasty review. Michelle, take care.

First, I would welcome Mary and her family back any time, Mary was a realpleasure to have with her family, however I felt her 4 star review was a bit of a disappointment and i will explain why, But first my apologies to those I said to look for another outstanding 5 star review but instead we only received 4 out of 5 stars. A let down when you are looking for perfection and receive less than that how can we be grateful? This review even lowers our current rating from a 4.7 to a 4.6 ot of 5 stars When i checked in with Mary and she responded 'what a great time everyone is having" and another "wonderful stay' reponse, i practically begged her to submit a review. had I known she would give us only 4 stars i never would have bothered this actual pulls our average down. I would like to ask whoever reviewed us to please google Samsung refrigerator with the pull freezer refrigerator handle for the freezer. It is not broken, The freezer handle needs to be pulled than lifted. Thats how the model is designed! I guess this 'new" model they found solved a problem of making a betterreezer handle being broken. See that is the way it is designed to be lifted so if it seemed loose that is only because it is meant to be lifted and pulled. NOT BROKEN. I imagine to pot less stress on the freezer handle making it a better model and last longer. Further the appliances are brand new. Except for the old refrigerator which we keep, only because it still works, we replaced it with the brand new Samsung over size refrigerator but decided to keep the second refrigerator only because the customized cabintry work was made for the old refrgerator which is perfect for holding beers and whatever since the new oversixed refrigerator can hold anything and everything. Who offers 2 refrigerators? No one. Sure the older smaller refrigerator is only still there because the cabinets were made to fit around the old refrigerator so instead of replaceing the cabintry for about $7k i just decided to keep the old refrigerator even though there is no reason to us it cept for bebers and drinks. I soon plan to replace it when it stops working which could be anytime now, but i follow the descipline that if it aint broken don't fix it...so if this is the reason we received only 4 stars i should take this rating to an arbitrator who will agree that the new oversize freexer door is not loose nor brokern it is made to be pulled and lifted to eliminate stress and make it a better model. Also i would like to point out that on the other major site for rentals over the past 12 months we received 10 out of 10 5 star reviews placing us at 4.99 out of 5 possible stars. microphone down. I even asked that this review be taken down it is an insult to us. receiving only 4 stars. imo...but i harbor nor grudges and would welcome Mary back and her family, but i don't think Mary wrote this review I think she handed it off to someone else since she kept stating she would but was too busy to write a review for us. such is life. peace and out.

Thank you so much, Kristen for your kind words you are welcome back anytime. Thanks again

Elizabeth and Peter. Thank you so much for your consideration and decency, We are all so glad you had a marvelous stay.. that is truly our goal to see that every renter gets their full value and a real bargain compared to what our competion charges for half of what, we believe, we offer! .

Allan and family it was a real pleasure having you all. And even if you think this is more of a 4.5 star out of 5 stars I still can't complain. However, for the record your cousin, remarked how beautiful the place and especially the outdoor grounds are. And this is far from our home, and we do not live here, so a 'lived in' feeling is really not the case here, imo. We do have this just set up as a one of a kind vacation fun theme part with sports and all the games, toys, pinball, arcade fun etc....that a kid of any age could wish for, since live is precious and we try to share in the celebtration of life and thats why you choose us. i tried to combine Walt Disney World with Kutschers sports academy / your favorite summer camp as a child with our very own tennis, heated pool and new hot tub with volleyball, badminton, indoor games like ping pong, pool table, most of the vintage toys and board games many parents enjoy paying with their children.. so if going to walt disney world gives you a live in feeling than i have failed...;( But to all my many return renters who get it and have a soul of a child they would not allow me to remove one phenomenal picture or toy for kids to play with and that means kids of all ages. As for the many garden, flowers, pond with spiritual meditave retreat. There truly is something for everyone here! To you my friend,eall the best, may your days be blessed with happiness. your friend always, mark

NIles the students at your school system are lucky to have such a fun, sincere and responsible V.Principal, instructor like you. It was a pleasure having your family and friends out both times to enjoy New Years.... YOu have become a dear friend and member of the estate's inner circle. ;) May you and all yours, have a great, healthy New Years, look forward to seeing you again sometime in the future..... (Back to the Future?)