I am sure the apartment is as beautiful as advertised. Esmelinda is responsive and courteous; unfortunately the place is not located in a good neighborhood. After driving down the street and observing the buildings next to the rental, I decided to find a hotel for our (and my car's) safety. Even though we booked short notice with non-refundable terms, we did not set foot in the place and after voicing our concerns, it would have been nice to be offered at least a partial refund, but sadly that deemed unacceptable. Sorry Esmelinda, but I just cannot justify a good review re the neighborhood; and your unwillingness to refund, if only partially, is rather disappointing.