4/10 (不満)
Alycia T.
2023年8月31日
良かった点 : 清潔度、チェックイン、ロケーション
気になった点 : コミュニケーション、掲載情報の正確さ
Misleading and disappointing
The property was not a bad place to stay and enjoyed the amenities that were not lied about. The hot tub was listed and photographed but never mentioned to be not available. We were looking forward to this amenity as we were trying to have a relaxing staycation. When trying to discuss with the property owner we were told we should have let her know that we were looking forward to the hot tub so we could he informed that it was not available. So be sure to let her know what you intend to do in order to be given accurate information. Conversations were only met with hostility and excuses rather than solutions. This is now the second complaint made about this problem and she seems to not care about the misleading information being shown. I only wish the previous person had posted their review before I stayed so I could’ve avoided spending all this money to be disappointed.
Alycia T.
2023 年 8 月に 4 泊滞在