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Thank you very much for your kind words and feedback. It was a pleasure hosting you. I am glad to hear that you were satisfied with the level of assistance provided and that you found the property to be fantastic. You are most welcome to return anytime, and I look forward to the opportunity of hosting you again in the future. Best regards, Carl and team

Hi Bonnie, Thank you for your feedback. We look forward to welcoming you again in the future. Best regards, Carl and team

Hi Seeth, Thank you for your positive feedback. We are glad to hear that you enjoyed your stay. Your satisfaction is important to us, and we look forward to welcoming you again in the future. Best regards, Carl and team

Hi Tristen, Thank you for sharing your experience with us. We are delighted to hear that your family vacation was enjoyable and that our vacation home provided ample space for all guests. Your satisfaction is our priority, and we appreciate your feedback. We look forward to welcoming you back. Best regards, Carla and team

Hi Susan, Thank you for your feedback. We appreciate your comments regarding the need for extra bath towels and the replacement of the upstairs king mattress. Our guests satisfaction is important to us, and we will address these concerns promptly. We are glad to hear that you are enjoyed your stay. Best regards, Carl and team

Hi Alexia, Thanks so much for sharing your experience! We're glad you loved the house and had a great time with us. Your recommendation means a lot, hope you get to stay again soon! Best regards, Carl and team

Hi Philip, Thank you for your positive feedback. We are glad to hear that you found our establishment clean and that our hosting services met your expectations. Your satisfaction is our priority, and we strive to provide an excellent experience for all our guests. Best regards, Carl and team

Hi Jennifer, Thank you for your detailed feedback regarding your recent stay. We are glad to hear that the booking process was smooth and that we provided exceptional communication throughout your experience. It is wonderful to know that the property met your expectations and that your family found comfort in the accommodations. We are glad you enjoyed the amenities, including the water park, lazy river, gym, and miniature golf, as well as the convenient location of our resort. We appreciate your kind words and look forward to welcoming you back in the near future. Please do not hesitate to reach out if you need any assistance with future bookings. Best regards, Carl and team

Hi Geo, Thank you for bringing these concerns to our attention. We appreciate your feedback regarding the cleanliness but we have not heard from you about any of the issues you mentioned though we ask you on your check-in date if you have any concerns during your stay but we heard nothing, and it is our goal to resolve guest concerns ASAP The homes are self-catering and that you’ll find an essential starter packet. It was mentioned in the check-in details. We appreciate your feedback and rest assured that cleanliness were address with the cleaning company to ensure that such oversights do not occur in the future. Thank you. Best regards, Carl and team

Hi Douglas, Thank you for your feedback regarding your recent stay. We are pleased to hear that you found the condo clean and comfortable, and we appreciate your positive remarks about the communication with us. However, we sincerely apologize for the difficulties you encountered with gaining entry to the resort. It is unacceptable that you experienced such delays at check-in, especially after a long day of travel. Additionally, we regret to learn about the disturbances from neighboring guests and any unpleasant odors during your stay. Your experience does not reflect our standards, and please know that the situation is beyond our control. Please be assured that this has been raised with the resort management. We value your input as it helps us improve our services. Should you choose to stay with us again in the future, we hope for a much more pleasant experience. Thank you once again for sharing your thoughts. Best regards, Carl and team

Hi Libby, Thank you for the detailed and formal feedback on your recent stay. We're happy to hear that you and your group thoroughly enjoyed the property and its amenities. Overall, your high recommendation of this property for families is much appreciated. I'm sure this feedback will be valuable for others considering this location for their next getaway. Thank you again for taking the time to provide this formal review. Best regards, Carl and team