4/10 (不満)
Summer H.
2025 年 1 月 12 日
良かった点 : ロケーション
気になった点 : 清潔度、チェックイン、コミュニケーション
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Our stay was disappointing. The second we walked in the door we were greeted with the most foul smell coming from the kitchen…we seriously thought there was something dead, it was NASTY. There was also mold under the sink. The host did not respond for several hours and the property had no cleaning products so we were forced to buy our own and clean it ourselves. We could not get ahold of vrbo, the host, or the property management company. The host finally sent someone the next day who showed up over an hour late causing us to miss plans we had. The maintenance men said it was the dishwasher causing the smell and the owner is aware and has chosen not to replace it. Maintenance did their best but it ended up smelling like the nasty smell still just covered up with harsh chemicals that gave us headaches. The sheets were stained, the floors were so dirty we had to wear socks or shoes at all times, and the smell lingered the entire stay. The property accommodated our group very well space and location wise, and I appreciate the host sending someone out to try and address the problem, but none of it should of happened in the first place. i wish there was a review that said this before i booked. It would be a really great place if it was properly cleaned and maintained.
Summer H.
2025 年 1 月に 3 泊滞在
