Rating Details:
The vacation rental was spotless.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The house and location itself were lovely. Before we booked, we ensured that a backup generator would be available in case of power outage, which can be common on the island. A generator for back up power is in fact listed as an amenity on the property’s website. For the first three days, we had significant issues with power and the back up generator sadly did not work. Ultimately, it did not work for almost half our vacation. We spent half the vacation without air conditioning, fans, a cold fridge/freezer, water pressure, lights, WiFi etc. Needless to say this was a huge inconvenience after traveling thousands of miles for some rest and relaxation. I will say that the owner tried to get this remedied, and the property manager was on site and was very helpful. Unfortunately, the person hired to fix the generator was hopeless. Because this impacted almost half our vacation, when I returned I reached out to the owner to see if we could get a small discount/prorate for some of our stay since a functioning generator was part of the deal. Unfortunately, she did not see our side of this, and even worse, ultimately completely ignored us. I would advise against using properties owned by someone like this in the future.