Fun In the Sun: Near Disney, Universal, Sea World + Game Room + Heated Pool

Thank you for your review. We're glad you enjoyed the home's convenient location, the game room, and found the beds comfortable. We'd also like to provide a little additional context for future guests. Our pool is professionally serviced on a weekly schedule. During Florida's rainy season, however, leaves and other natural debris can accumulate quickly, even with a screened enclosure. Regarding the air conditioning, the system was inspected during your stay, including replacing the air filter, and was confirmed to be operating properly. We also provided guidance on using the thermostat to ensure the home remained comfortable during the summer heat. We appreciate you letting us know about the shower drain. We were able to have a plumber resolve the issue the same day, and we're glad it was addressed promptly. Thank you again for staying with us. We appreciate your feedback and hope to have the opportunity to welcome you back on a future visit to Orlando.

Thank you for your kind review! It was a pleasure hosting you, and we're so glad to hear you appreciated our responsiveness. We strive to provide excellent communication and ensure our guests have a smooth, enjoyable stay from beginning to end. Thank you for choosing our home, and we hope to welcome you back on your next visit to the Orlando area!

Thank you so much for your wonderful review! We're delighted to hear that the home met your expectations and that you found it just as pictured, clean, and well maintained. It's great to know that you and your family enjoyed both the pool and the game room, and that the comfortable beds helped make your stay even more relaxing. Thank you for choosing our home. We truly appreciate your kind words and would be honored to host you again the next time you're visiting the Orlando area!

Thank you so much for your wonderful review! We're thrilled to hear that the home met all of your needs and that you enjoyed its cleanliness, amenities, and comfortable atmosphere. It's especially great to know that you and your group were able to relax in the game room and enjoy the pool area during your stay. We work hard to provide a welcoming home where guests can make lasting memories. Your recommendation means a great deal to us. Thank you for choosing our home, and we look forward to welcoming you back on your next visit to the Orlando area!

Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay and that our home was a great fit for your Epic Universe getaway. We're especially pleased that you appreciated our communication, convenient location, and the home's proximity to the parks, restaurants, and other attractions. Providing responsive service and making each guest's stay as seamless as possible is always our goal. It means a great deal to hear that your first VRBO experience was such a positive one. Thank you for choosing our home, and we would be delighted to welcome you back on your next visit to the Orlando area!

Thank you for taking the time to share your feedback. We are sorry that certain aspects of your stay did not meet your expectations. We take the cleanliness and condition of our home seriously, and whenever a concern is brought to our attention, we make every effort to address it promptly. When you contacted us regarding the living room rug and ants, we immediately arranged for someone to return to the home to vacuum and provided ant treatment. We appreciate your acknowledgment of our responsiveness. Since your stay, we have made additional changes to address the concerns raised. We have changed our cleaning company and have reviewed our cleaning standards to ensure the home is being properly prepared and inspected between guests. The issue around the shower area was related to a leak, which has since been repaired, and the affected area is being addressed as part of that repair. Regarding the exterior, our lawn is professionally serviced every two weeks. During Florida’s rainy season, the combination of frequent rainfall, heat, and rapid grass growth can unfortunately cause the lawn to grow considerably between scheduled services. Nevertheless, we understand that the exterior appearance is an important part of a guest’s first impression and are continuing to monitor it closely. We appreciate the feedback, as it has allowed us to identify areas requiring additional attention and make improvements to the property. While we are disappointed that your stay did not reflect the experience we strive to provide, we have taken the concerns seriously and have already implemented changes to help ensure a better experience for future guests.