Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We spent 3 nights at Big Rock Creek Lodge and enjoyed every minute of it. The amenities are fantastic, the deck has a wonderful view with the calming sounds from Strawberry Creek, and everyone had a great time. My kids (7 and 5) really enjoyed the bunk beds and playing the different games. Would highly recommend, but there are several things to mention.1. This is a nice home, meaning the wooden floors, countertops, and decor need care and attention. Not recommended for those with untidy children, as it will stain or damage the property, which means $$ from you.2. The creek is not hikeable. There is private property all around. 3. The check in/out is a slight inconvenience, but an inconvenience regardless. You have to pick up and drop off the keys at the main office. Out of 20+ short term rentals I've stayed in, never have I had to drive to an office, find a lockbox out of 30 on a wall, and get the keys.4. The really long emails and archaic contract PDFs just add to the inconvenience. I understand the need to convey important information, but please format it properly rather than sending 1000 words (yes, I counted). Also, contracts should be via an e-sign provider, not PDFs to fill out, scan and email back. And at the very least include check in/out and pricing details in the PDF before sending it out rather than having the customer fill it out.5. The property managers are very responsive and easy to communicate with. It was nice knowing that I could send a text and get a response back within minutes typically.
Jonathan K.
8/10 (良い)
Andrew P.
2024 年 12 月 1 日
良かった点 : 清潔度、ロケーション、掲載情報の正確さ
気になった点 : チェックイン
Beautiful place, kind of a pain to check in
Place is really nice and fun to stay in. Check in is a hassle with all the forms, and no one was there to give us the key. They also try to nickel and dime you for everything.
Andrew P.
2024 年 11 月に 2 泊滞在
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10/10 (非常に良い)
Patrick R.
2024 年 11 月 9 日
Secluded Mountain Home
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Wonderful location for family getaway. Away from the crowds, but only 5 minute drive to town. Spectacular view from primary bedroom! Floor to ceiling windows!!
Patrick R.
2024 年 11 月に 2 泊滞在
10/10 (非常に良い)
aracely a.
2024 年 5 月 27 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Good time
Very comfortable and clean home with everything we needed. Hosts were very accommodating!
aracely a.
2024 年 5 月に 2 泊滞在
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10/10 (非常に良い)
Kevin Y.
2024 年 1 月 16 日
Winter getaway
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The home was very cozy and relaxing with the sound of the creek behind. All of the accommodations in the house were perfect!
Kevin Y.
8/10 (良い)
Susie C.、San Juan Capistrano
2023 年 12 月 1 日
良かった点 : 清潔度、コミュニケーション、ロケーション、掲載情報の正確さ
気になった点 : チェックイン
Beautiful views, creekside location
The property is fantastic! Beautiful views from every room!!! Bonus, it is creekside and you can hear the rushing water from the deck, still flowing Nov 30 :)
Not happy with the check in, although the staff was nice, you have to pick up the key in town at check in time and return it by check out time as well, which cuts into the rental time… check in at 4 PM and check out at 10 AM :(
There are much better deals out there, and flexible owners…
I prefer to book directly with the owner.
Susie C.
2023 年 11 月に 3 泊滞在
10/10 (非常に良い)
Kimzey M.
2023 年 8 月 20 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Beautiful home, beautiful setting!
The home is wonderful - gorgeous all-wood architecture with soaring windows in the main bedroom. Decor is tasteful modern rustic, and furniture and bedding is comfortable and clean. The shady back deck overlooks the creek, with table seating for 6-8 and 4 additional chairs. Even with close neighbors on both sides, it feels very secluded and private. In the winter, it might be a bit cozy if all beds were full - the bar is the only indoor eating space, and the living room would only comfortably seat 4 adults. However, if the weather is warm enough to use the outdoor areas, you’ll have plenty of space. The jacuzzi was hot when we arrived - heaven! We did not cook, but the kitchen seemed to have everything you might need in terms of equipment, and there is also a grill that we did not use. Coffee, tea, and very basic spices were provided. Location is a short drive to the village - probably too far to walk for most people. My only comment is that these days, it is very easy to have a lockbox or keyless entry vs having to visit the office in town. Overall, the property is excellent, and we would love to come visit again!
Kimzey M.
2023 年 8 月に 2 泊滞在
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10/10 (非常に良い)
Anne S.
2023 年 6 月 8 日
Big Rock Never Disappoints
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This is our favorite cabin in Idyllwild. Spectacular architecture, views, and artwork. New Spirit Vacation Homes staff are always easy to work with, kind and fast.
Anne S.
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8/10 (良い)
Peter D.、Laguna Niguel
2022 年 10 月 27 日
Relaxing get away
Rating Details:
The property manager was more than helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
I came up to relax.
Peter D.
10/10 (非常に良い)
Zinaida B.
2022 年 6 月 27 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Mountain escape
We enjoyed our short visit to Idyllwild and from what we saw hope to return. This cabin was very comfortable, the view in the master bedroom was amazing. Every where you look there are beautiful views or unique and well chosen artwork. It was a little hard to cook in the kitchen (stove was not easy to adjust flame and pots didn’t have matching lids) but we found wonderful restaurants. The deck was so peaceful to enjoy a morning coffee or an evening glass of wine.
Zinaida B.
2022 年 6 月に 2 泊滞在
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10/10 (非常に良い)
Anne S.
2022 年 6 月 23 日
Big Rock, Big View
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This is our favorite rental in Idyllwild. The home has many beautiful touches - copper and gemstones throughout. The many windows artfully bring the outdoors alive while inside. The deck is a beautiful viewing area. The master bedroom upstairs is magical. Waking up there is like a dream.
Anne S.
6/10 (普通)
Tara A.
2022 年 3 月 21 日
良かった点 : チェックイン、コミュニケーション、ロケーション
気になった点 : 掲載情報の正確さ
It was Just OK
1- It is not a 7 people home. One bed is full and you cannot even sit on it bc there is a bunk bed on top and you’ll hit your head to that. The room is tiny! There is no way two people can sleep on it! Maybe just 2 very young children, maybe!
2- One of us hit her head very badly to a sharp edge of a lamp frame and it cut his head. The frame was very low! Why would they place it there? So low??!!! It started bleeding and we needed alcohol in the middle of night. We were lucky it didn’t need stitches. I have pics!
3- The fire place did not work. All the smoke came back in and we we couldn’t make the fire. And yes, we followed all the instructions and opened the flue.
4- The room on the second floor has a spectacular view, BUT there is no wall that separates it from downstairs and you’ll hear people downstairs clearly, and can not sleep if someone down there is speaking!
Tara A.
2022 年 3 月に 2 泊滞在
10/10 (非常に良い)
carol a.
2021 年 11 月 8 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Relaxing & Cozy Cabin
The cabin is a rustic gem with great mountain views. Overall it was a lovely get away and the staff who helped with check in are wonderful. Do note this will be a real vacation as WIFI was non-existent. If you want to enjoy sitting in the deck in the evenings it does get dark and there is no outdoor lighting. Bring a headlamp so you don't trip on the stairs.
carol a.
2021 年 9 月に 2 泊滞在
10/10 (非常に良い)
Neil B.
2021 年 10 月 20 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
As nice as it looks
An impressive place. I should know, I own a travel agency.
Neil B.
2021 年 10 月に 8 泊滞在
8/10 (良い)
Shlomo S.
2021 年 10 月 11 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Beautiful but with one fatal design flaw
Great place except that the master bedroom (with an incredible view of the trees and mountain) is more like an open loft than a clsoed bedroom. It has no wall or glass separating it from the rest of the house, so you can hear everything from the living room and kitchen. We couldn't fall asleep until everyone else left the living area and the minute someone walked into the living area in the morning, the sound would wake us up. So, terrible room for anyone who doens't sleep very soundly or has trouble sleeping. Still, very beautiful.
Shlomo S.
2021 年 10 月に 2 泊滞在
10/10 (非常に良い)
Barbara M.、La Canada Flintridge
2021 年 6 月 28 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
The Best Mountains Rental
Gorgeous views! Best rental I've had in the mountains and in my top 5 of all. Great, friendly, very very helpful management. Clean. Well decorated. Comfy. Perfect getaway.
Barbara M.
2021 年 6 月に 2 泊滞在
10/10 (非常に良い)
Darla M.
2021 年 5 月 23 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Peaceful
Beautiful, peaceful and lovely place to stay.
Darla M.
2021 年 5 月に 3 泊滞在
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6/10 (普通)
Jordan G.
2021 年 5 月 12 日
Stay
Rating Details:
The property manager was more than helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
House was in a nice location and clean. Management company was pleasant an nice to deal with. Unfortunately, we did not have hot water for a day and half but otherwise stay was enjoyable.
Jordan G.
2021 年 5 月に 2 泊滞在
6/10 (普通)
Andrew B.
2021 年 3 月 3 日
良かった点 : ロケーション、掲載情報の正確さ
気になった点 : 清潔度、チェックイン、コミュニケーション
Property Review
The actual house is really cool. Nice creek in the back and the place, even though has neighbors, seems isolated. The only complaint is the property manager. They are overwhelmed, understaffed and extremely disorganized. There was also a dirty diaper on the deck when we came in, which is disappointing when you first walk into a place. Had to wait over an hour in line for a our keys. I would book the place again but not through this property manager.
Andrew B.
2021 年 2 月に 2 泊滞在
10/10 (非常に良い)
Melanie R.
2021 年 2 月 16 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Cozy Getaway
This was a very unique property, beautiful in every way. Cozy inside with a wood burning stove. Beautiful master with great views of Suicide rock. Backs up to the woods, felt very private. We would definitely stay here agian!
Melanie R.
2021 年 1 月に 2 泊滞在
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10/10 (非常に良い)
Kimberly L.
2020 年 12 月 30 日
Great place to stay!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This is our second time staying here. We love it! The jacuzzi is so nice, already warm when we arrived. The house is clean and had everything we needed. Lidia was a great help!We would stay here again for sure!!
Kimberly L.
10/10 (非常に良い)
Jeff S.、Santa Monica, CA
2020 年 10 月 3 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Nice property in a great location
Had a wonderful visit. House was well stocked and had a great selection of family-friendly DVDs that our toddler enjoyed. Was a very hot weekend and, despite that lack of A/C, the house remained pretty cool given the location and fans.
Jeff S.
2020 年 9 月に 3 泊滞在
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10/10 (非常に良い)
Jessica C.
2020 年 9 月 16 日
Cozy Cabin Vibes All Around
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was more than happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We celebrated a birthday here and it was perfect to escape into the trees. The cabin has incredible views that make the place feel very private, despite being so close to other cabins. It is a bit of a ways from town if you are looking to walk, but otherwise just a quick drive. We found we had everything we needed at the cabin, and spent most of our time there, anyway. Worth noting that the master bedroom is actually a loft open to the downstairs and you can hear everything - light sleepers be aware. Other than that (and an odd infestation of fly's outside) the cabin was wonderful and we would absolutely recommend to anyone looking for a relaxing weekend!New Spirit was probably the most seamless management company I've ever rented from. Thank you to them for everything!
Jessica C.
4/10 (不満)
Jeff W.
2020 年 9 月 15 日
良かった点 : ロケーション
気になった点 : 清潔度、チェックイン、コミュニケーション
Disappoint with cleanliness and management
This place gets a 2 star total because of the view from the master bedroom. When we got there it was not clean to the standards it should have been. There were cobwebs and dead flys everywhere and the dishes had food left on them. When we went to put the kids to bed we found sand all over under the covers as well as dead flys. The next morning we called the management office and left a message. Instead of calling us, they text us asking for proof, so went sent it. Hours went by and I finally text them back asking for an update they replied "I’ve forwarded it to the property manager to advise me". I thought they were the property managers...I guess not? Later we found stuff floating in a water pitcher that was left in the fridge. and sent them that picture as well. When we checked out and I handed the key to the man working in the office I told him how disappointed I was. We spent a lot of money and the place was not clean. We are dealing with Covid-19 and they don't seem to care that it was not clean. Again I got the "I’ve forwarded it to the property manager to advise me" speech. He fully brushed me off. It's been 2 days that they have had to call us back and still radio silence. I recommend finding a different cabin and don't go with the management of this place. They don't care about the renter.
Also on top of that, we never got a confirmation on the place until we were 20 minutes away. We got a call asking what our eta was and that we got lost in the cracks. We didn't even know we had to go to an office to pick up the key. Very mismanaged and disappointing all around.